Outage in Twilio

MMS/SMS Delivery Report Delays for SMPP Customers on Multiple US Carriers

Resolved Minor

June 05, 2023 - Started 11 months ago - Lasted 44 minutes
Official incident page

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Outage Details

We are experiencing delays in receiving message delivery reports. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Components affected

Twilio MMS Twilio SMS

Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 06/05/2023 10:50PM

We are no longer experiencing delivery report delays for SMS and MMS across multiple US Carriers. This incident has been resolved.

MONITORING 11 months ago - at 06/05/2023 10:29PM

We are observing recovery in delivery report delays for both SMS and MMS on multiple US Carriers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.

INVESTIGATING 11 months ago - at 06/05/2023 10:16PM

We are experiencing delays in receiving message delivery reports for both SMS and MMS on multiple US Carriers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 11 months ago - at 06/05/2023 10:08PM

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