Outage in Twilio

SMS Delivery Receipt Delays to Multiple Networks in Brazil

Resolved Minor
November 21, 2023 - Started 19 days ago - Lasted about 7 hours
Official incident page

Need to monitor Twilio outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Twilio, and never miss an outage again.
Start Free Trial

Outage Details

We are experiencing delays in receiving message delivery reports when sending to multiple networks in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin America
Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 11/21/2023 07:47PM

We are no longer experiencing delivery report delays when sending to multiple networks in Brazil. This incident has been resolved.

MONITORING 19 days ago - at 11/21/2023 05:50PM

We are observing recovery in delivery report delays when sending to multiple networks in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 or as soon as more information becomes available.

INVESTIGATING 19 days ago - at 11/21/2023 02:10PM

We are still experiencing delays in receiving message delivery reports when sending to multiple networks in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 19 days ago - at 11/21/2023 02:00PM

We continue to experience delays in receiving message delivery reports when sending to multiple networks in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 19 days ago - at 11/21/2023 01:15PM

We are experiencing delays in receiving message delivery reports when sending to multiple networks in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Aggregate and monitor all your third-party service status pages

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 2836 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

Try it out! How much time you'll save your team, by having the outages information close to them?

  • 14-day free trial
  • No credit card required to start
  • Cancel anytime
  • +2700 services available