Is Tyro Service for Partners Down?
Tyro Service for Partners status is a minor outage
Stats for Tyro Service for Partners official incidents in the last 30 days
Number of Incidents
2 outages
Since last incident
1 days
Users reports for Tyro Service for Partners in the last 12 hours
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Minor · started 4 days ago
We have identified that POS/PMS partners who utilise iClient pairing redirect to integrate with us may be impacted by changes in Google Chrome (version 115 and above) and Chromium based browsers. Our team is in the process of reaching out via call and email to all partners who may be impacted to provide further information. Alternatively, please contact your partner manager or email partners@tyro.com.au (for POS) or healthpartnerships@tyro.com (for PMS).
Minor · 1 day ago · lasted about 1 hour
We are aware that customers may be experiencing issues when trying to call Tyro's 1300 00 TYRO Customer Support line. Our team is urgently working on a fix. If you receive any calls from merchants, please let them know that if they require immediate assistance, to please either email cs@tyro.com with the subject "Urgent support", send us a DM via our facebook page or contact us via the Tyro Health Customer Support line on 1300 01 TYRO. We apologise for any inconvenience being experienced and will provide updates as available.
Major · about 1 month ago · lasted about 3 hours
Reporting for transactions via Tyro EFTPOS machines, Tyro Portal and Tyro App is currently unavailable. The team are working on a fix and we'll provide updates at status.tyro.com when resolved. Please feel free to use this information if you’re receiving enquiries from merchants and encourage them to visit status.tyro.com for updates.
Minor · 2 months ago · lasted about 1 hour
We’re currently experiencing an issue impacting some customers’ ability to process integrated transactions. This may result in a timed-out transaction on merchants' Point of Sale. Please feel free to use the below information if you’re receiving enquiries from merchants, and encourage them to visit status.tyro.com for updates. Your machine will still be able to process standalone transactions. To switch to this mode, please refer to the following article: https://help.tyro.com/s/article/How-to-switch-between-integration-modes-Standalone-Integrated-and-Pay-Table To process a transaction in standalone mode, please refer to this article: https://help.tyro.com/s/article/How-to-process-transactions-on-a-Tyro-EFTPOS-machine Please note, this workaround will bypass the Point of Sale/Practice Management Software system which means that there will be a mismatch between the Point of Sale/Practice Management Software and the Tyro machine reporting at the end of the day. The team are worki...
Minor · 2 months ago · lasted about 22 hours
We’re currently experiencing an issue impacting some customers’ ability to process integrated transactions. Your machine should still be able to process standalone transactions. To switch to this mode, please refer to the following article: https://help.tyro.com/s/article/How-to-switch-between-integration-modes-Standalone-Integrated-and-Pay-Table To process a transaction in Stand Alone mode, please refer to this article: https://help.tyro.com/s/article/How-to-process-transactions-on-a-Tyro-EFTPOS-machine Please note, this workaround will bypass the Point of Sale/Practice Management Software system which means that there will be a mismatch between the Point of Sale/Practice Management Software and the Tyro machine reporting at the end of the day. The team are working to resolve this issue as quickly as possible, and we’ll continue to provide updates on our progress. Please feel free to use this information if you’re receiving enquiries from merchants and encourage them to visit ...
Minor · 3 months ago · lasted about 1 hour
Issue with some integrated transactions
We’re currently experiencing an issue impacting some customers’ ability to process integrated transactions. Merchants' machines should still be able to process standalone transactions. Status Page wording (https://status.tyro.com/) has been updated to provide information on how to switch to standalone mode, and how to process a transaction in standalone mode. The team are working to resolve this issue as quickly as possible, and we’ll continue to provide updates on our progress. We’re sorry for any inconvenience being experienced.
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- Is Tyro Service for Partners down right now? What is Tyro Service for Partners current status?
- Tyro Service for Partners seems to be having an outage. Check more details on the top of the page.
- Was Tyro Service for Partners down today?
- Tyro Service for Partners seems to be having problems. You can check the incident details on the top of the page. In the last 24 hours there was 0 outages.
- I'm having issues with Tyro Service for Partners, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
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