Is Ubivox Down?

Ubivox status is operational

Latest Ubivox Outages

Check the stats and details of the latest Ubivox outages and issues

0 Outages in the last 7 days
0 Outages in the last 30 days
95 Days since last incident

Minor Resolved · started 3 months ago

Network issue

Our hosting partner seems to have network issues which results in error 503 when trying to access the system. We're in touch with them and working on a solution. Apologies for the inconvenience caused.

Minor Resolved · started about 1 year ago

Network issues at hosting provider

Our hosting provider seems to have network issues. We are investigating the issue and will update within 15 minutes.

Minor Resolved · started almost 2 years ago

Hardware incident

Our hosting provider had a hardware incident which resulted in one of our virtual servers being moved from one physical server to another. The move took longer than expected and while the virtual server was being moved it was inaccessible. The server stores different data about the system, links etc., which means that the system was unavailable during the move and links and images in newsletters did not load. After the move which ended up taking about an hour the system self healed and access was restored. Our hosting provider has solved the hardware issue and have implemented additional procedures to minimise the risk of this happening again. This is the first hardware issue we have experienced in several years and we expect it to not happen again in the future.

Minor Resolved · started almost 3 years ago

Services are stopped

We're working on fixing an issue with a server and have had to stop services sending e-mails etc. We will update as soon as services are running again.

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Minor Resolved · started about 3 years ago

Issues with the API

We have identified an issue with the API meaning some calls may result in an error. We're investigating and will update as soon as we have identified the cause.

Minor Resolved · started over 3 years ago

Issues with statistics registration

On Friday the 24th of May one of our servers ran out of storage space. This resulted in the server being unable to properly log delivery of e-mails and registering statistics. All e-mails have been sent but the logs that are used for the statistics are not available. This means that data from newsletters from around 4pm CEST until 11pm CEST is incomplete. We sincerely apologise for the issue. We are working on improving our monitoring of our servers so we will spot storage space running out before it results in issues with the platform.

Minor Resolved · started almost 4 years ago

SMTP API issues

We're experiencing issues with our SMTP API. This results in some e-mails being rejected with different error messages. Your system can try resending the e-mails and our SMTP API should accept it without issues. The issue is only affecting clients who use the SMTP API to send transactional e-mails. We're investigating the issue and will update this ticket when we have more information.

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Frequently Asked Questions

Is Ubivox down right now? What is Ubivox current status?
Ubivox seems to be up and running. We've updated the status 2 minutes ago.
Was Ubivox down today?
Ubivox is up and running now. In the last 24 hours there has 0 outages.
I'm having issues with Ubivox, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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