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We continuously monitor the official Ubivox status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Ubivox outages.
Minor Resolved · started 7 months ago
Our hosting partner seems to have network issues which results in error 503 when trying to access the system. We're in touch with them and working on a solution. Apologies for the inconvenience caused.
Minor Resolved · started over 1 year ago
Network issues at hosting provider
Our hosting provider seems to have network issues. We are investigating the issue and will update within 15 minutes.
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Minor Resolved · started over 2 years ago
Our hosting provider had a hardware incident which resulted in one of our virtual servers being moved from one physical server to another. The move took longer than expected and while the virtual server was being moved it was inaccessible. The server stores different data about the system, links etc., which means that the system was unavailable during the move and links and images in newsletters did not load. After the move which ended up taking about an hour the system self healed and access was restored. Our hosting provider has solved the hardware issue and have implemented additional procedures to minimise the risk of this happening again. This is the first hardware issue we have experienced in several years and we expect it to not happen again in the future.
Minor Resolved · started about 3 years ago
We're working on fixing an issue with a server and have had to stop services sending e-mails etc. We will update as soon as services are running again.
Minor Resolved · started over 3 years ago
Issues with the API
We have identified an issue with the API meaning some calls may result in an error. We're investigating and will update as soon as we have identified the cause.
Minor Resolved · started almost 4 years ago
Issues with statistics registration
On Friday the 24th of May one of our servers ran out of storage space. This resulted in the server being unable to properly log delivery of e-mails and registering statistics. All e-mails have been sent but the logs that are used for the statistics are not available. This means that data from newsletters from around 4pm CEST until 11pm CEST is incomplete. We sincerely apologise for the issue. We are working on improving our monitoring of our servers so we will spot storage space running out before it results in issues with the platform.
Minor Resolved · started about 4 years ago
SMTP API issues
We're experiencing issues with our SMTP API. This results in some e-mails being rejected with different error messages. Your system can try resending the e-mails and our SMTP API should accept it without issues. The issue is only affecting clients who use the SMTP API to send transactional e-mails. We're investigating the issue and will update this ticket when we have more information.
User-reported problems for Ubivox in the last 12 hours. It's a collection of user reports from different sources.
Check the current status of the components
Ubivox is a tool for designing, writing and sending newsletters for companies and organisations. Ubivox collects statistics for each newsletter, helps you avoid spam filters, collects bounces and handles subscriptions and unsubscriptions; in short, all you need to deliver high quality newsletters to your recipients.
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