Outage in Umbraco Cloud

Issue with Umbraco Backoffice backoffice login and activity stream on Projects

Resolved Maintenance

June 21, 2022 - Started almost 2 years ago - Lasted 41 minutes
Official incident page

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Outage Details

We are currently investigating an issue with logins to the Umbraco Backoffice for all Cloud and Heartcore Projects, and the activity stream on all Projects in the Umbraco Cloud Portal. Currently its not possible to login to the backoffice. Projects in the Umbraco Cloud Portal will show their activity stream as "No new changes were made on this environment since the last deploy to Live" or "There was an error loading the latest changes for the Live environment". It appears to be related to a network issue with Cloudflare. We will post updates as we learn more.

Components affected

Umbraco Cloud Umbraco Cloud Umbraco Heartcore

Latest Updates ( sorted recent to last )

MONITORING almost 2 years ago - at 06/21/2022 07:21AM

Everything should be operational again. We will continue to monitor the situation and statuses from Cloudflare.

IDENTIFIED almost 2 years ago - at 06/21/2022 06:48AM

Cloudflare reports:

"Investigating - Cloudflare is investigating wide-spread issues with our services and/or network.

Users may experience errors or timeouts reaching Cloudflare’s network or services.
We will update this status page to clarify the scope of impact as we continue the investigation.
The next update should be expected within 15 minutes."

INVESTIGATING almost 2 years ago - at 06/21/2022 06:46AM

We are currently investigating an issue with logins to the Umbraco Backoffice for all Cloud and Heartcore Projects, and the activity stream on all Projects in the Umbraco Cloud Portal.

Currently its not possible to login to the backoffice.
Projects in the Umbraco Cloud Portal will show their activity stream as "No new changes were made on this environment since the last deploy to Live" or "There was an error loading the latest changes for the Live environment".

It appears to be related to a network issue with Cloudflare.
We will post updates as we learn more.

Latest Umbraco Cloud outages

CloudFlare connection issues - 23 days ago

Deployments between environments failing - 30 days ago

GraphQL intermittent timeouts - about 2 months ago

Heartcore API Availability - 2 months ago

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