Outage in Umbraco Cloud

Umbraco ID Incident

Resolved Minor
June 28, 2022 - Started almost 2 years ago - Lasted 2 days
Official incident page

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Outage Details

We are currently investigating an issue affecting a subset of customers who are unable to login into back-office using UmbracoID
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 06/30/2022 09:46AM

For the last 15 hours, we have seen stable operations. We are continuing to actively monitor for any issues and we have partnered up with the Microsoft Support Engineering team, to figure out the root cause of these issues.

MONITORING almost 2 years ago - at 06/29/2022 09:23AM

We have not seen any critical issues for the last 12 hours, but are getting reports from a subset of customers that they'd need to clear the browser cache and cookies. We are continually monitoring the ongoing issue.

MONITORING almost 2 years ago - at 06/28/2022 07:46PM

A critical bug in one of our main components was discovered and we successfully released a fix and seeing positive ingestion of traffic. We'll keep monitoring for regression.

IDENTIFIED almost 2 years ago - at 06/28/2022 12:10PM

After the aforementioned fix, we are still experiencing a regression of services. We are in contact with our partners at Microsoft to help resolve the issue. Sorry for the inconvenience.

MONITORING almost 2 years ago - at 06/28/2022 10:04AM

A fix has been implemented and we are actively monitoring the result

IDENTIFIED almost 2 years ago - at 06/28/2022 09:54AM

The issue has been identified and our engineering teams are working on a fix.

INVESTIGATING almost 2 years ago - at 06/28/2022 09:23AM

We are currently investigating an issue affecting a subset of customers who are unable to login into back-office using UmbracoID

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