Number of Incidents
0 outages
Since last incident
233 days
Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Umbrellar.
Maintenance · 8 months ago · lasted 2 days
Cyclone Gabrielle - Service disruption
Dear Partners, As you know there is a State of Emergency in Auckland/Northland NZ, due to Cyclone Gabrielle, there may be a delay in responding to phone support or email. This is to ensure the safety of our staff and are required to follow the guidance provided by the local authorities Rest assured we will endeavor to your request as soon as possible. Stay safe. Thank you. help@mycsp.io 0800 344 493 ivr 3
Maintenance · 11 months ago · lasted about 22 hours
Umbrellar - Investigating Cloud Portal Disruption
We have identified a login/authentication issue with the Umbrellar MyCSP Portal impacting users that cannot self-service. We are fixing it as soon as we can and are working closely with Microsoft. If you want to place an order, please let us know the order details by emailing us at help@mycsp.io and we will assist you in provisioning them as soon as possible.
Minor · 11 months ago · lasted about 7 hours
MyCSP - Investigating Portal Disruption
We are investigating an issue that's preventing some customers from logging into MyCSP Portal. We are working to resolve this asap and will provide an update when we have further information. If you have any questions, please let us know by email to help@mycsp.io
Maintenance · 11 months ago · lasted 7 days
Upcoming Critical OpenSSL Vulnerability
What is it? The OpenSSL Project will release a security fix (OpenSSL version 3.0.7) for a new-and-disclosed CVE on Tuesday, November 1, 2022. This CVE is categorized as “CRITICAL” and affects all OpenSSL versions after 3.0. Who is impacted? Users running newer operating systems (OpenSSL versions after 3.0) and application stacks like NodeJS. Linux Distro OpenSSL Version CentOS Linux release 7.9 1.0.2 CentOS 8 (1.1.1) CentOS Stream 9 (3.0.1) Debian 11 (bullseye) (1.1.1) Eneavour 2022.09.10 (1.1.1) Fedora 34 (1.1.1) Fedora 35 (1.1.1) Fedora 36 (3.0.5) Fedora Rawhide (3.0.5) Kali 2022.3 (3.0.5) Linux Mint 21 Vanessa (3.0.2) Mageia 7 (1.1.1) Mageia 8 (1.1.1) Mageia Cauldron (3.0.5) OpenMandriva 4.3 (3.0.3) OpenMandriva Cooker (3.0.6) OPNsense 22 1.1.1 OpenSuSE Leap 15.2 (1.1.1) OpenSuSE Leap 15.3 (1.1.1) OpenSuSE Leap 15.4 (1.1.1) Proxmox 6 1.1.1 Redhat ES 9 3.0 Rocky Linux release 9.0 (Blue Onyx) 3.0.1 Slackware 1...
Minor · about 1 year ago · lasted 6 minutes
Microsoft Azure DNS Fault with Ubuntu 18.04 LTS Servers
There is a known issue with Microsoft Azure and Ubuntu 18.04 LTS servers that have been updated recently where DNS resolution is broken. Updates can be seen here - https://azure.status.microsoft/en-us/status via Microsoft. Users of Ubuntu 18.04 LTS are recommended to review the Ubuntu bug page and apply the recommended fix.
Major · about 1 year ago · lasted about 2 hours
We are currently experiencing issues with our phone system provider and inbound phone calls via the 0800 number may not go through. Our team are working with the provider on rectifying this issue. Please use help@umbrellar.com for queries if you are unable to reach our 0800 number. More updates to follow.
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