Outage in Umbrellar

Umbrellar - Investigating Cloud Portal Disruption

Resolved Maintenance

November 03, 2022 - Started over 1 year ago - Lasted about 22 hours
Official incident page

Need to monitor Umbrellar outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Umbrellar, and never miss an outage again.
Start Free Trial

Outage Details

We have identified a login/authentication issue with the Umbrellar MyCSP Portal impacting users that cannot self-service. We are fixing it as soon as we can and are working closely with Microsoft. If you want to place an order, please let us know the order details by emailing us at help@mycsp.io and we will assist you in provisioning them as soon as possible.

Components affected

Umbrellar MyCSP Portal Umbrellar Authentication Umbrellar MyCSP Service Desk & Community

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 11/04/2022 04:09AM

We have verified that the login/authentication issue to Umbrellar MyCSP Portal is now resolved.

We apologize for the service disruption. If you have any questions, please let us know by email to help@mycsp.io

MONITORING over 1 year ago - at 11/04/2022 02:22AM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 11/04/2022 01:11AM

The login/authentication issue to the Umbrellar MyCSP Portal is now fixed. If you are still facing issues accessing MyCSP, please request your Global Admin to log in and accept the request for application permissions. We will continue to monitor this issue to ensure it was fully resolved.
If you have any questions, please let us know by email to help@mycsp.io

IDENTIFIED over 1 year ago - at 11/03/2022 06:23AM

We have identified a login/authentication issue with the Umbrellar MyCSP Portal impacting users that cannot self-service. We are fixing it as soon as we can and are working closely with Microsoft.

If you want to place an order, please let us know the order details by emailing us at help@mycsp.io and we will assist you in provisioning them as soon as possible.

Latest Umbrellar outages

Christchurch Datacentre Outage - 3 months ago

Cyclone Gabrielle - Service disruption - about 1 year ago

MyCSP - Investigating Portal Disruption - over 1 year ago

Upcoming Critical OpenSSL Vulnerability - over 1 year ago

Microsoft Azure DNS Fault with Ubuntu 18.04 LTS Servers - over 1 year ago

The easiest way to monitor Umbrellar and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook