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We continuously monitor the official uniFLOW Online status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last uniFLOW Online outages.
Minor Resolved · 23 days ago · lasted about 3 hours
EU Performance Issues for uniFLOW Online
Incident details: Identified: 06:30 UTC 8-3-2023 Incident Scope: European Deployment Only Description: We are investigating a performance issue on the EU deployment impacting login and general usability. Next Update: The next update will be in 30 minutes. Kind regards, The uniFLOW Online team
Minor Resolved · about 2 months ago · lasted about 13 hours
Advisory: Microsoft Azure Singapore Service Bus resource alert.
Hello Everyone Description: Microsoft raised an automated email alert on, February 7, 2023 21:03 UTC regarding this detected issue. NT-ware Operations have been closely watching this issue from when it was first reported. We can see within our metrics minor increases in errors reported from the Azure Service, but our testing does not indicate an impact to uniFLOW Online at this time. Due to the increasing usage of our service as, the business day starts in the region, we will closely watch for any developments. Required actions: No action is needed at this time. If you experience an issue with unusual delays or degraded performance with uniFLOW Online, please contact your Canon or Canon Business Partner support representative. Further updates will be provided as available from Microsoft. Regards NT-ware Operations Team.
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Minor Resolved · 2 months ago · lasted about 2 hours
Microsoft Reported Service Outage Globally
Hello Everyone, Microsoft has identified a networking infrastructure issue affecting services Globally. Microsoft Office 365 and Azure services are affected and causing major connectivity problem. NT-ware is monitoring this closely through direct and publicly available status services. You can follow also: https://status.azure.com https://status.office365.com We have experienced issues with these services, due to the nature of these issues we would also recommend monitoring the Twitter Microsoft Status feeds. Kind Regards uniFLOW Online Operations Team
Minor Resolved · 3 months ago · lasted about 3 hours
UK Deployment connection timeouts observed
Incident details: Identified: 09-01-2023 09:45 UTC Resolved: 09-01-2023 10:00 UTC Incident Scope: Deployment(s): UK Components affected: All uniFLOW Online components. Description: Our UK deployment experienced a degradation in performance today. Upon detection of this issue, corrective actions were put in place and the service is now returning to normal operation. We will post a new status update in about 60 minutes. Sorry for any impact felt by this issue. Kind regards, The uniFLOW Online team
Minor Resolved · 4 months ago · lasted 1 day
Google Chrome Extension unavailable
Incident details: Identified: 5 December 2022 - 15:00 UTC Incident Scope: This is only affecting the uniFLOW Online Google Chrome Extension globally. Description: The uniFLOW Online Google Chrome Extension is currently reported as "Not compatible" in the chrome web store when attempting to add the extension. Existing installations are not affected. This has been escalated to Google’s support team and is being investigated. Next Update: We will provide an update as information becomes available. Kind regards, The uniFLOW Online team
Minor Resolved · 6 months ago · lasted about 14 hours
New users are unable to initiate scan to cloud destination workflows
Incident details: Identified: 20-9-2022 19:00 UTC Incident Scope: Deployment(s): US Components affected: Scanning Description: We are investigating a reported incident where new users are unable to execute certain scan workflows. Affected workflows seem to involve online scan destinations such as SharePoint, OneDrive, etc. Existing users are not affected. As a workaround, new users should connect their account to the desired scan destination via the notification widget in the uniFLOW Online portal ("Connect to Google Drive", "Connect to OneDrive", etc). Once this has been done, scan workflows should start to work. We will keep you updated with our findings. Kind regards, The uniFLOW Online team
Major Resolved · 6 months ago · lasted about 6 hours
Google Chrome Extension not available in Web Store.
Hello Everyone, We are aware of an issue with the Google Chrome Extension not being available in their Web Store. This is unrelated to resent deployment updates to uniFLOW Online 2022.3. Google support have been notified and we are working on this with High Priority. Kind Regards uniFLOW Online Operations Team
User-reported problems for uniFLOW Online in the last 12 hours. It's a collection of user reports from different sources.
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