Is uniFLOW Online Down?

uniFLOW Online status is a minor outage

Started about 10 hours ago

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Latest uniFLOW Online Outages

Check the stats and details of the latest uniFLOW Online outages and issues

1 Outages in the last 7 days
1 Outages in the last 30 days
0 Days since last incident

Minor · started about 10 hours ago

Google Chrome Extension unavailable

Incident details: Identified: 5 December 2022 - 15:00 UTC Incident Scope: This is only affecting the uniFLOW Online Google Chrome Extension globally. Description: The uniFLOW Online Google Chrome Extension is currently reported as "Not compatible" in the chrome web store when attempting to add the extension. Existing installations are not affected. This has been escalated to Google’s support team and is being investigated. Next Update: We will provide an update as information becomes available. Kind regards, The uniFLOW Online team

Minor Resolved · 3 months ago · lasted about 14 hours

New users are unable to initiate scan to cloud destination workflows

Incident details: Identified: 20-9-2022 19:00 UTC Incident Scope: Deployment(s): US Components affected: Scanning Description: We are investigating a reported incident where new users are unable to execute certain scan workflows. Affected workflows seem to involve online scan destinations such as SharePoint, OneDrive, etc. Existing users are not affected. As a workaround, new users should connect their account to the desired scan destination via the notification widget in the uniFLOW Online portal ("Connect to Google Drive", "Connect to OneDrive", etc). Once this has been done, scan workflows should start to work. We will keep you updated with our findings. Kind regards, The uniFLOW Online team

Major Resolved · 3 months ago · lasted about 6 hours

Google Chrome Extension not available in Web Store.

Hello Everyone, We are aware of an issue with the Google Chrome Extension not being available in their Web Store. This is unrelated to resent deployment updates to uniFLOW Online 2022.3. Google support have been notified and we are working on this with High Priority. Kind Regards uniFLOW Online Operations Team

Minor Resolved · 4 months ago · lasted about 2 hours

Slow performance and responsiveness issue, US Deployment

Identified: 12:00 UTC 25-07-2022 Incident Scope: US (United States) deployment. Description: This is a preliminary notification based on our alerting and monitoring, which has indicated to us a performance degradation within our US uniFLOW Online Cloud Service. NT-ware Operations team is already investigating and working with technical specialists on this. Next Update: The next update will be in 13:00UTC, or as information becomes available. Please note: You can change your email notification subscription to only receive notifications affecting deployments you’d like to watch. To do this, click ‘Manage your subscription’ in the email footer of the status page email notification.

Minor Resolved · 5 months ago · lasted 8 days

AU: uniFLOW Online SmartClients lose connection to uniFLOW Online (Resurfaced)

Hello Everyone, Our monitoring and telemetry is indicating that SmartClients are disconnecting from our uniFLOW Online Cloud Service. This issues was initially experienced earlier in the week but resolved through improvements to resource scaling. We are currently experiencing a similar issue but not down to any resource limits. Our operations team are working with Microsoft engineers to check the underlying Azure service infrastructure. Important: Printing will continue to work. In the event of the SmartClient disconnecting from the cloud service it will switch to 'Emergency Mode' automatically. With this you can select a nearby printer to release your print jobs. Please note: You can change your email notification subscription to only receive notifications affecting deployments you’d like to watch. To do this, click ‘Manage your subscription’ in the email footer of the status page email notification. Kind Regards uniFLOW Online Operations Team

Minor Resolved · 5 months ago · lasted about 1 hour

Device Login Issues

Hello Everyone, It has been reported and replicated that device are failing to login which is impacting our (EU) European Union deployment. We are investigating this within operations and will provide further details as they become available. Please Note: We have had reports that restarting the device has resolved the issues but this is not confirmed by NT-ware at this time.

Minor Resolved · 6 months ago · lasted less than a minute

AU: uniFLOW Online SmartClients intermittently lose connection to uniFLOW Online

Hello All Through our telemetry and field feedback, we are seeing intermittent failures of uniFLOW Online SmartClients connecting to our AU deployment. Impact: This can result in SmartClients being unable to maintain a stable connection to uniFLOW Online. Current Status: Measures have been put in place to mitigate the issue and further investigation is ongoing. The Operations team will continue to monitor the system, we will provide an update as further information becomes available. Regards, uniFLOW Online Operations Team

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Frequently Asked Questions

Is uniFLOW Online down right now? What is uniFLOW Online current status?
uniFLOW Online seems to be having an outage. Check more details on the top of the page.
Was uniFLOW Online down today?
uniFLOW Online seems to be having problems. You can check the incident details on the top of the page. In the last 24 hours there was 1 outages.
I'm having issues with uniFLOW Online, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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