Outage in uniFLOW Online

Unable to create new tenants.

Resolved Minor

March 01, 2022 - Started about 2 years ago - Lasted 28 days
Official incident page

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Outage Details

Incident details: Identified: 1 Mar 2022, 05:30 UTC Description: It is currently not possible to create a new tenant reported to us and confirmed via our logging. An error is shown during the tenant creation process. There is no impact to existing customer tenants or any uniFLOW Online functionality. Incident Scope: Confirmed impacted deployments are, AU, EU, SG, US & UK. Next Update: 30 minuets Kind regards, The uniFLOW Online team

Components affected

uniFLOW Online Other Services uniFLOW Online Other Services uniFLOW Online Other Services uniFLOW Online Other Services uniFLOW Online Other Services

Latest Updates ( sorted recent to last )

MONITORING about 2 years ago - at 03/01/2022 07:19AM

Hello Everyone,

Sorry for the delay, we are working on this issues with high priority. We have identified the problem and busy deploying a mitigation right now. This status of this ticket will be moved to 'Monitoring' so we can check and validate the changes.

uniFLOW Online Operations.

INVESTIGATING about 2 years ago - at 03/01/2022 06:20AM

Incident details:
Identified: 1 Mar 2022, 05:30 UTC

Description:
It is currently not possible to create a new tenant reported to us and confirmed via our logging. An error is shown during the tenant creation process. There is no impact to existing customer tenants or any uniFLOW Online functionality.

Incident Scope:
Confirmed impacted deployments are, AU, EU, SG, US & UK.

Next Update:
30 minuets

Kind regards,
The uniFLOW Online team

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