Outage in Unit21

Investigating service disruption

Resolved Major

May 30, 2023 - Started 11 months ago - Lasted about 11 hours
Official incident page

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Outage Details

We are currently experiencing a service disruption. There is an ongoing issue with File Exports in production environments. Our team is working to identify the problem and resolve it. Users may be experiencing errors when attempting to use file export capabilities.

Components affected

Unit21 File Exports

Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/31/2023 02:02AM

The exports incident has been resolved

IDENTIFIED 11 months ago - at 05/30/2023 08:58PM

We've determined the root cause of the File Export disruption and currently implementing a fix.

INVESTIGATING 11 months ago - at 05/30/2023 03:25PM

We are currently experiencing a service disruption. There is an ongoing issue with File Exports in production environments.

Our team is working to identify the problem and resolve it.

Users may be experiencing errors when attempting to use file export capabilities.

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