Outage in Unity

Ads guest users cannot access Unity Gaming Services when payment information was provided for the organization

Resolved Minor
August 01, 2022 - Started over 1 year ago - Lasted 3 minutes

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Outage Details

Ads Guest users cannot properly access Unity Gaming Services via the Unity Dashboard for organizations that have provided payment information.

We are currently working on allowing basic read access for users with the Ads Guest role.

In the meantime, the temporary solution is to assign an organization level 'guest' role to users via :
https://id.unity.com/en/organizations/

This can be done by selecting an organization and accessing the Members and Roles section.

Components affected
Unity Dashboard
Latest Updates ( sorted recent to last )
over 1 year ago - at 08/01/2022 02:55PM

Ads Guest users cannot properly access Unity Gaming Services via the Unity Dashboard for organizations that have provided payment information.

We are currently working on allowing basic read access for users with the Ads Guest role.

In the meantime, the temporary solution is to assign an organization level 'guest' role to users via :
https://id.unity.com/en/organizations/

This can be done by selecting an organization and accessing the Members and Roles section.

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