Outage in UpCloud

[FI-HEL1]: Compute node issue

Resolved Major

May 18, 2022 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We have identified an issue with one of the compute nodes in our Helsinki 1 data centre. The problem may cause affected cloud servers to become slow or unresponsive. We are working to bring all affected servers back online and resolve the situation as soon as possible.

Components affected

UpCloud FI-HEL1: Virtualization Hosts

Latest Updates ( sorted recent to last )

MONITORING almost 2 years ago - at 05/18/2022 09:59PM

We have restored all the affected systems and are closely monitoring the situation.

IDENTIFIED almost 2 years ago - at 05/18/2022 09:06PM

Affected customer servers have been brought back online. However, we have identified another issue with our API and control panel.

IDENTIFIED almost 2 years ago - at 05/18/2022 08:26PM

We have identified an issue with one of the compute nodes in our Helsinki 1 data centre. The problem may cause affected cloud servers to become slow or unresponsive.
We are working to bring all affected servers back online and resolve the situation as soon as possible.

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