Outage in Upserve

Amazon Web Services Outage

Resolved Minor
November 25, 2020 - Started over 3 years ago - Lasted over 1 year
Official incident page

Need to monitor Upserve outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Upserve, and never miss an outage again.
Start Free Trial

Outage Details

The Upserve Engineering team has identified an issue related to an ongoing outage at Amazon Web Services. Some customers may be experiencing delays in synchronization with remote services including online ordering and point of sale terminals. Upserve engineers are working to mitigate the impact of the Amazon Web Services outage. Updates will continue to be provided until the problem is resolved. Should you need further assistance please feel free to reach a Live Chat Agent at help.upserve.com.
Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 11/26/2020 03:58AM

The Upserve Engineering team continues to monitor the outage at Amazon Web Services. At this time, service has been restored but traffic levels remain low. Customers experiencing latency will continue to see improvement as AWS increases traffic volumes. As a result, Upserve will continue to monitor the situation carefully. Should you need further assistance please feel free to reach at live chat agent at help.Upserve.com

MONITORING over 3 years ago - at 11/25/2020 11:01PM

The Upserve Engineering team continues to monitor the outage at Amazon Web Services and has taken action to minimize the impact on synchronization services. We will continue to provide updates as events warrant. At this time, AWS has provided no eta for resolution. AWS publishes updates at its status page, https://status.aws.amazon.com/. Should you need further assistance please feel free to reach a live chat agent at help.Upserve.com

MONITORING over 3 years ago - at 11/25/2020 09:00PM

The Upserve Engineering team continues to monitor the outage at Amazon Web Services and take mitigating actions to alleviate its impact on synchronization services. We continue to see improvement in the synchronization of Online Orders, as well as phone call quality to our Support center. Should you need further assistance please feel free to reach at live chat agent at help.Upserve.com

IDENTIFIED over 3 years ago - at 11/25/2020 08:00PM

The Upserve Engineering team continues to monitor the outage at Amazon Web Services and take mitigating actions to alleviate its impact on synchronization services. Please note this incident also may be impacting call quality when calling to Upserve Support. Should you need further assistance please feel free to reach at live chat agent at help.Upserve.com

IDENTIFIED over 3 years ago - at 11/25/2020 07:02PM

The Upserve Engineering team has identified an issue related to an ongoing outage at Amazon Web Services. Some customers may be experiencing delays in synchronization with remote services including online ordering and point of sale terminals. Upserve engineers are working to mitigate the impact of the Amazon Web Services outage. Updates will continue to be provided until the problem is resolved. Should you need further assistance please feel free to reach a Live Chat Agent at help.upserve.com.

Latest Upserve outages

U-Series POS Reports - 5 months ago
POS Syncing Issues 7/17 - 9 months ago

Start monitoring Upserve and all your cloud vendors in minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime