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Urban Sharing Outages
Resolved Minor Intermittent station unavailablilty in Oslo, Milano, Verona
Around 15% of stations in Oslo, Milano and Verona appears to be affected by a connectivity issue. Users will be unable to get bikes from affected stations, but returns are unaffected. We working with our mobile network partner to investigate the issue. We will provide an update by 10:30 CEST.
Resolved Minor Web page availability issues
We are investigating availability issues with public web pages.
Resolved Minor Elevated error rates for user operations
We are currently investigating elevated error rates for user operations. Users might see some operations failing.
Resolved Minor Connectivity issues for stations in Milan
We are observing connectivity issues for around 100 stations in Milan. Users will be able to return bikes, but not start new trips, on affected stations. Current data points to intermittent problems with a mobile network in Milan.
Resolved Major Cloud provider issues
We're currently investigating an incident at our cloud provider.
Urban Sharing Components Status
"I spend 2 hours trying to solve an issue and then realize it's due to an [EXTERNAL SERVICE] outage"
Every engineer at some point in time
How can we help?
No more frantic searching for the source of the problem.
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Check the status of all your services in one place. No more going to each of the status pages and managing them individually.
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We monitor 24 hours a day, 7 days a week and will notify you if there is an incident. No more wasting time trying to figure out why something isn't working.
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Get instant notifications in your email, Slack, or Discord.
Keep track of scheduled maintenance
Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.
Set the notification level for each service
Configure which notifications you want to receive from each service. You can choose to receive notifications for all incidents, only critical incidents, or just display them on the dashboard.
Integrate with your current workflows
Using Zapier or Webhooks, you can easily integrate notifications into your processes.
Receive a Weekly Digest
Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.
Multiple Profiles
Create one profile for each of your teams. One Dashboard and specific Notifications settings for each team.
Only receive notifications for specific components
Filter notifications by service components. You can opt to receive notifications only when a specific component is affected.
For every team in your company
Engineering
Add another dimension (external systems) to your monitoring data and complement it with the external factors. Monitor the services your company relies on for the development experience. Don't waste time looking elsewhere, when it's an external outage.
Customer Support
Know before your clients tell you. Anticipate possible issues and make the necessary arrangements. Understand if your business is being impacted by outages in external services.
Marketing
One of your competitors is down? Maybe a good time to spread the word about your service.
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all your essential services
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Step 1 Create an account
Start with a trial account that will allow you to try and monitor up to 30 services for 14 days.
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Step 2 Select your services
There are 1622 services to choose from, and we're adding more every week.
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Step 3 Set up notifications
You can get notifications by email, Slack, and Discord. You can also use Zapier or Webhooks to build your workflows.
Frequently Asked Questions
- Is Urban Sharing down today?
- Urban Sharing seems to be up and running. We've updated the status 5 minutes ago.
- I'm having issues with Urban Sharing, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- How can I be notified when Urban Sharing is having issues?
- You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Urban Sharing has issues.
- Why use IsDown?
- We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
- What happens when I create an account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
- How can I pay for a subscription?
- You can go to the Billing section in your account and choose one of the plans. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- Are we missing an integration?
- Contact us, and we'll add it ASAP.
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