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We continuously monitor the official Urban Sharing status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Urban Sharing outages.
Major Resolved · 16 days ago · lasted 11 minutes
Misconfigured loadbalancer while rolling out new production SSL certificates
We're seeing SSL fail on bergenbysykkel.no and it's subdomains. A fix has been implemented, and we're waiting for rollout.
Minor Resolved · 7 months ago · lasted 3 days
Intermittent mobile network communication problems in Bergen, Trondheim
We are investigating apparent mobile network communication problems in Bergen and Trondheim with our mobile network partner. Users may experience intermittent problems starting new trips.
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Minor Resolved · 8 months ago · lasted 1 minute
We are currently experiencing intermittent website outages
We are currently investigating this issue.
Minor Resolved · 10 months ago · lasted about 13 hours
Intermittent station unavailablilty in Oslo, Milano, Verona
Around 15% of stations in Oslo, Milano and Verona appears to be affected by a connectivity issue. Users will be unable to get bikes from affected stations, but returns are unaffected. We working with our mobile network partner to investigate the issue. We will provide an update by 10:30 CEST.
Minor Resolved · about 1 year ago · lasted 7 days
Web page availability issues
We are investigating availability issues with public web pages.
Minor Resolved · about 1 year ago · lasted about 2 months
Elevated error rates for user operations
We are currently investigating elevated error rates for user operations. Users might see some operations failing.
Minor Resolved · over 1 year ago · lasted 4 months
Connectivity issues for stations in Milan
We are observing connectivity issues for around 100 stations in Milan. Users will be able to return bikes, but not start new trips, on affected stations. Current data points to intermittent problems with a mobile network in Milan.
User-reported problems for Urban Sharing in the last 12 hours. It's a collection of user reports from different sources.
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