Network Outage - Kennesaw State University and Kennesaw State University - Marietta Campus

Information Technology Services (ITS) has confirmed that fibers have been spliced, alarms cleared, light levels normalized, and technicians are hands-off. Network access is back up at Kennesaw State University and the Kennesaw State University - Marietta Campus.

In the event that you experience any further issues with network access, please contact the ITS Helpdesk at: helpdesk@usg.edu or 706-583-2001.

Zayo has located a fiber break and is in process of prepping for repairs.

AGA and Zayo have a bucket truck and have pulled down splice cases looking for the issue. They are moving along the path trying to locate the actual damage. No ETR at this time.

AGA and Zayo are waiting for a bucket truck to arrive at the location. No ETA at this time.

AGA and Zayo are on site at Kennesaw campus shooting the fiber towards ATL. They see an issue about 12 miles from campus. They are still working to isolate/narrow in on the damage.

Additional information will be posted here when it becomes available.

Communications Consulting Group (CCG) is reporting they were able to make adjustments to the equipment to keep Kennesaw State University and Kennesaw State University - Marietta Campus up and running but the ring is running in protect. Accelecom reports that they have opened a ticket with Zayo and that they will dispatch in the morning to investigate.

Information Technology Services (ITS) is currently investigating reports of fiber issues affecting network access at Kennesaw State University and the Kennesaw State University - Marietta Campus. Affected users may be experiencing problems accessing the internet.

Additional information will be posted here when it becomes available.