Outage in vGRID Cloud Services

vGRID Voice Services

Resolved Minor

November 06, 2022 - Started over 1 year ago - Lasted 44 minutes
Official incident page

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Outage Details

Our upstream provider is currently experiencing call issues affecting all 04 and 06 regions customers. Calls to 04 and 06 prefix regions are reporting a busy tone. Outbound calls are unaffected. Investigation by the upstream provider is underway to restore this service as soon as possible.

Components affected

vGRID Cloud Services vGRID Voice Services

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 11/06/2022 11:11PM

The call issues have been resolved by our upstream provider.

INVESTIGATING over 1 year ago - at 11/06/2022 10:29PM

Our upstream provider is currently experiencing call issues affecting all 04 and 06 regions customers.

Calls to 04 and 06 prefix regions are reporting a busy tone. Outbound calls are unaffected.

Investigation by the upstream provider is underway to restore this service as soon as possible.

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