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Stats

0 incidents in the last 7 days

2 incidents in the last 30 days

Last known issue was 8 days ago

Latest Incidents

Resolved Credit Card processing are affected for Litle /Vantiv/ Worldpay

We are seeing issues processing on the Worldpay Vantiv eCommerce (Terminal and Host Capture) platforms since 05:11 AM UTC. Worldpay has confirmed the issue and is working to resolve it. Engineers are currently investigating processing errors on the Worldpay Vantiv eCommerce platforms. For more information please refer- https://status.transactiongateway.com/ Please note that this will only affect customers who utilize Litle /Vantiv/ Worldpay as a payment method. We will share the further update on the progress.

Resolved PRODUCTION : Intermittent Service Disruption amongst the FCBarca, SmartPay, & TNSI Payment Providers on October 13, 2021

In Vindicia's Production Environment, we are experiencing intermittent disruptions with the following European payment providers: * FCBarca * SmartPay * TNSI If you are using any of the above European payment providers, your merchant instance's ability to perform real-time payments or validations may be intermittently impacted. This issue started occurring around 9:47 am UTC on Oct 13, 2021. We are currently investigating this issue in collaboration with Amazon Web Services with high priority and will update this post as we gather more information. If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact [email protected]ndicia.com.

Resolved [Production and Staging] API and Portal Performance Degradation

Amazon Web Services (AWS) is experiencing network degradation which is affecting Vindicia SLM Production and Staging connectivity in our Portal, APIs, and Payment Provider connectivity. Our Engineers are currently investigating this issue with high priority and will update this post as we gather more information. We are also working with Amazon AWS to resolve this issue. If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact [email protected]

about 2 months ago Official incident report

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