Is Vindicia Down?
Vindicia Status is Up and Running
1618 services available
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Vindicia Latest Stats, Incidents, and Reports
- 2
- Incidents in the last 7 days
- 5
- Incidents in the last 30 days
- Reports in the last 12 hours
- 4
- days since last incident
Minor Incident Production: Portal Redirect on Production Environment
On Tuesday, Mar 8th, 2022 Subscribe Portal 2.0 becomes default Portal in Production environment. Access to Portal 1.0 in Production will no longer be available from Tuesday, Mar 8th, 2022 After 3PM PST. Active Portal 1.0 sessions will be ended You will be automatically routed to Subscribe Portal 2.0 and no action is required from you. Following are useful links for this transition: - Subscribe Merchant Portal 2.0 link - https://portal.vindicia.com/portal/login - Portal 2.0 Tutorial - https://vimeo.com/677757923 - Subscribe Portal 2.0 User Guide on our Knowledge Center - https://docs.vindicia.com/bundle/b_Subscribe_Portal2_User_Guide/page/Topics/portalGettingStarted.html - Online Help Guide - https://help.vindicia.com/en/index.html - Portal 2.0 FAQ - https://docs.vindicia.com/bundle/b_Subscribe_Portal2_User_Guide/page/Topics/FAQ.html
Resolved Minor STAGING and PRODUCTION : FDMS/Firserv unavailable
Merchants using FDMS/FiServ -- in staging and production -- are unable to connect to this payment processor. FiServ/FDMS is seeing an issue for Batch processing. Realtime/Online does not appear to be affected. We do not have an ETA and Network team have reached out to the payment provider. We will provide more updates as they become available This alert will be updated again once we have more information available to share. If you have related questions, please submit a ticket at https://:clientsupport.vindicia.com or email [email protected]
Resolved Minor Staging | Realtime processing issues using ChasePaymentech
ChasePaymentech is having issues with Real-Time processing in Staging. This will affect merchants' real-time transactions who are using ChasePaymentech. This is an issue that Vindicia is investigating for remediation. This alert will be updated again once we have more information available to share. No ETA as of now. If you have related questions, please submit a ticket at https://:clientsupport.vindicia.com or email
Resolved Minor Staging|Connectivity issue for the ExaVault Payment Provider
There is connectivity issue for the Payment Provider ExaVault in Staging environment, getting connection timeout on ExaVault URL. Our network team communicated with ExaVault support team and they found connectivity issue at their upstream provider. Currently we received ETA of 60 mins. If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact [email protected]
Resolved Minor Production | Connectivity issue for FDMS-Filedatagateway Platform
We are getting connectivity issue for FDMS-Filedatagateway Platform, our Network team is in touch with FDMS team to get the further updates. If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact [email protected]
Vindicia Components Status
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Frequently Asked Questions
- Is Vindicia down today?
- Vindicia seems to be up and running. We've updated the status 4 minutes ago.
- I'm having issues with Vindicia, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
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- You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Vindicia has issues.
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- We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
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- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
- How can I pay for a subscription?
- You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- We are missing some important service?
- Contact us, and we'll add it ASAP.
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