Is Vindicia Down?

Vindicia status is operational

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IsDown continuously monitor the official Vindicia status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Vindicia outages.

Stats for Vindicia outages in the last 30 days

Number of Outages

1

Average Downtime

8615 mins

Total Downtime

8615 mins

Since last incident

23 days

Users reports for Vindicia in the last 12 hours

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Get access to historical data and Vindicia's lastest outages

Minor · 23 days ago · lasted 6 days

Staging | Vindicia Performance degradation

Vindicia Staging environment is experiencing performance degradation. Our Engineers are currently investigating this issue with high priority and will update this post as we gather more information. If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Minor · about 1 month ago · lasted about 17 hours

Staging:PayU Degradation with Payments API SANDBOX - 26 April 2023

PayU has declared an incident where customers may be experiencing problems with our Payments API in SANDBOX for the PayU platform as of April 26, 2023 at 21:56 UTC. Please note that this issue will only affect merchants who are using PayU payment processor. Details regarding this incident can be found on PayU's status page located at https://status.payulatam.com/incidents/lnl9vjw1jx45 If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Minor · about 1 month ago · lasted about 4 hours

Production | Connectivity issue for FDMS -File data gateway Platform.

We are getting intermittent connectivity issues for FDMS -File data gateway Platform. Our Network team is in touch with the FDMS team to get further updates. We will provide more updates as they become available. If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Minor · about 1 month ago · lasted about 11 hours

Staging: Portal 1 and 2 login issue for 2 factor authentication.

Users who are set for MFA login are unable to access the SLM Staging portal 1.0 and 2.0 site due to a technical issue. Our Operation team is actively examining this problem as a top priority and will update this page as additional information becomes available. If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Minor · 2 months ago · lasted about 3 hours

Production : PayPal Service Degradation may affect our APIs that utilize PayPal Payment Methods

PayPal has reported a service disruption in its Production environment since 16:50 UTC on Friday, March 31, 2023 Since PayPal is one of the payment methods we support, our merchants and their customers using PayPal payment methods may experience higher-than-normal declines in transactions, during this PayPal service disruption. Please note that this will only affect customers who utilize PayPal as a payment method. Details regarding this incident can be found on PayPal's status page located at https://www.paypal-status.com/incident/production If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Minor · 2 months ago · lasted about 2 hours

Production: Avalara sales tax calculation service degradation

Avalara has reported a service degradation of their Avalara AvaTax (Tax Calculation Service) starting on March 31, 2023, at 4:19 PM UTC This incident may impact our customers who utilize Avalara as their tax calculation engine. Details regarding this incident can be found on Avalara's status page located at https://status.avalara.com/incidents/8j5dg8m36j3y If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

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Minor · 2 months ago · lasted 12 days

Staging Portal Report 2.0 Not generated from March 25, 2023

Reports 2.0 from the time period of March 25 2023 will not be generated in Staging due to some technical issue. Vindicia Engineers are working on the problem and will keep you updated on any developments. Users will be able to generate reports for this period of time from the Reports 1.0 platform. If you have any questions please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com

Minor · 2 months ago · lasted about 6 hours

Production Portal Report 2.0 Performance issue

We are experiencing a longer than expected delivery time for scheduled and one time reports run from the Vindicia merchant portal. Our engineers are investigating the issue. We will update this alert once performance is back to normal. We appreciate your patience.

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Frequently Asked Questions

Is Vindicia down right now? What is Vindicia current status?
Vindicia seems to be up and running. We've updated the status 7 minutes ago.
Was Vindicia down today?
Vindicia is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Vindicia, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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