Is Vindicia Down?

Vindicia status is operational

IsDown is monitoring Vindicia's official status page in real time.

Stats for Vindicia official incidents in the last 30 days

Number of Incidents

6 outages

Since last incident

7 days

Users reports for Vindicia in the last 12 hours

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Monitor and keep track of Vindicia's current and past outages

Minor · 7 days ago · lasted about 6 hours

Staging | Filedatagateway / firstdataclient connectivity is down

We are currently investigating this issue.

Minor · 13 days ago · lasted about 1 hour

Production | Portal 2.0 performance degradation

Portal 2.0 is experiencing an issues. Our Engineers are currently investigating this issue with high priority and will update this post as we gather more information. If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Minor · 17 days ago · lasted about 4 hours

Staging | Connectivity issue of Chase Paymentech

We are getting connectivity issues for Chase Paymentech in a Staging environment on Wednesday, Sept 6th, 2023. Our Network team is in touch with the Chase Paymentech team to get further updates. Please note that Only those Merchants using Chase Paymentech as their Payment Processor will see issues in processing batch and online transactions. This issue will only affect batch transactions (transaction renewals), not real-time transactions. If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Major · 29 days ago · lasted 1 day

Production | Reports 2.0 is not generated from Aug 23rd 2023

Due to a technical problem, Production will not generate Reports 2.0 from the time period of August 23, 2023. Vindicia Engineers are addressing the issue and will keep you informed of any changes. The Reports 1.0 platform will allow users to create reports for this time frame. If you have any questions please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Minor · about 1 month ago · lasted about 4 hours

Staging Portal Report 2.0 is impacted due to on going issue from August 24, 2023

Reports 2.0 from the time period of August 24 2023 is impacted in Staging due to some technical issue. Vindicia Engineers are working on the problem and will keep you updated on any developments. Users will be able to generate reports for this period of time from the Reports 1.0 platform. If you have any questions please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com

Minor · about 1 month ago · lasted about 4 hours

Production| Issue with Litle Batch processing.

Vindicia is experiencing batch processing issues for Litle in Production due to ongoing maintenance at the Litle side. Our Netops team is co-cordinating with Litle Team on the same. Merchants connected to Vantiv will be experiencing issues. Will keep you posted with the latest updates. If you have any questions, please open a ticket a https://clientsupport.vindicia.com or send an email to support@vindicia.com

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Frequently Asked Questions

Is Vindicia down right now? What is Vindicia current status?
Vindicia seems to be up and running. We've updated the status 44 minutes ago.
Was Vindicia down today?
Vindicia is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Vindicia, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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