Is Vindicia Down?

Vindicia status is operational

Are you having problems?

Users are not reporting problems in Vindicia

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Vindicia problems reported by users

This chart provides user-reported problems for Vindicia in the last 12 hours. It's a collection of user reports from different sources.

Latest Vindicia Outages

We continuously monitor the official Vindicia status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Vindicia outages and possible affected you.

1 Outages in the last 7 days
4 Outages in the last 30 days
5 Days since last incident

Maintenance Resolved · 5 days ago · lasted 3 days

Production | Reports 2.0 is not generated from Jan 19th 2023

Due to a technical problem, Production will not generate Reports 2.0 from the time period of January 19, 2023. Vindicia Engineers are addressing the issue and will keep you informed of any changes. The Reports 1.0 platform will allow users to create reports for this time frame. If you have any questions please post a ticket to https://clientsupport.vindicia.com or contact [email protected]

Maintenance Resolved · 9 days ago · lasted about 13 hours

Production | Email notifications for pre-billing are not being sent.

We have identified an issue while sending out "Pre-billing notification" emails in Production. Currently, pre-billing notifications are not generated and end users are not receiving them. Our Engineers are currently investigating this issue with high priority and will update this post as we gather more information. If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact [email protected]

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Minor Resolved · 15 days ago · lasted 5 days

Production | Reports 2.0 is not generated from Jan 10th 2023

Due to a technical problem, Production will not generate Reports 2.0 from the time period of January 10, 2023. Vindicia Engineers are addressing the issue and will keep you informed of any changes. The Reports 1.0 platform will allow users to create reports for this time frame. If you have any questions please post a ticket to https://clientsupport.vindicia.com or contact [email protected]

Minor Resolved · 27 days ago · lasted about 4 hours

Production | Portal 1.0 and 2.0 performance degradation

Portal 1.0 and Portal 2.0 is experiencing intermittent issues where by clicking on any page it is getting redirected to Home Page. Our Engineers are currently investigating this issue with high priority and will update this post as we gather more information. If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact [email protected]

Minor Resolved · about 1 month ago · lasted 4 days

[Staging] Batch and Realtime Processing Billing Delay

Vindicia is experiencing a delay in Batch and Realtime Processing in staging environment for First Data payment processor. Only the merchants using First Data will get impacted. We will leave this trustPost open until we are completely caught up. If you have questions, please submit a ticket at https://clientsupport.vindicia.com or send email to [email protected]

Minor Resolved · about 1 month ago · lasted about 2 hours

PRODUCTION: Avalara sales tax calculation service degradation

Avalara reported a service degradation of their Avalara Tax Calculation service starting on December 14, 2022 at 23:54 am UTC This incident may impact our customers who utilize Avalara as their tax calculation engine. Details regarding this incident can be found on Avalara's status page located at https://status.avalara.com/incidents/m8r1hynk1b0c If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact [email protected]

Minor Resolved · about 2 months ago · lasted about 1 hour

Production | PayU Latam service degradation

PayU has declared an incident where customers may be experiencing erroneous transactions in COLOMBIA for their platform as of November 29, 2022 at 00:52 PST. Please note that this issue will only affect merchants who are using PayU payment processor. Details regarding this incident can be found on PayU's status page located at https://status.payulatam.com/incidents/lnl9vjw1jx45 If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact [email protected]

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Frequently Asked Questions

Is Vindicia down right now? What is Vindicia current status?
Vindicia seems to be up and running. We've updated the status 6 minutes ago.
Was Vindicia down today?
Vindicia is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Vindicia, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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