Outage in Vindicia

Production: Portal Redirect on Production Environment

Resolved Maintenance

February 21, 2022 - Started about 2 years ago - Lasted 3 months
Official incident page

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Outage Details

On Tuesday, Mar 8th, 2022 Subscribe Portal 2.0 becomes default Portal in Production environment. Access to Portal 1.0 in Production will no longer be available from Tuesday, Mar 8th, 2022 After 3PM PST. Active Portal 1.0 sessions will be ended You will be automatically routed to Subscribe Portal 2.0 and no action is required from you. Following are useful links for this transition: - Subscribe Merchant Portal 2.0 link - https://portal.vindicia.com/portal/login - Portal 2.0 Tutorial - https://vimeo.com/677757923 - Subscribe Portal 2.0 User Guide on our Knowledge Center - https://docs.vindicia.com/bundle/b_Subscribe_Portal2_User_Guide/page/Topics/portalGettingStarted.html - Online Help Guide - https://help.vindicia.com/en/index.html - Portal 2.0 FAQ - https://docs.vindicia.com/bundle/b_Subscribe_Portal2_User_Guide/page/Topics/FAQ.html

Components affected

Vindicia Production Vindicia Portal

Latest Updates ( sorted recent to last )

INVESTIGATING about 2 years ago - at 03/07/2022 08:50PM

We have received feedback on the notification to launch Portal 2.0 as the default merchant portal.

As a result of your responses, Vindicia is postponing the launch until a later date and an additional update will be sent with the details.

INVESTIGATING about 2 years ago - at 02/21/2022 04:53PM

On Tuesday, Mar 8th, 2022 Subscribe Portal 2.0 becomes default Portal in Production environment.

Access to Portal 1.0 in Production will no longer be available from

Tuesday, Mar 8th, 2022 After 3PM PST. Active Portal 1.0 sessions will be ended

You will be automatically routed to Subscribe Portal 2.0 and no action is required from you.

Following are useful links for this transition:

- Subscribe Merchant Portal 2.0 link - https://portal.vindicia.com/portal/login

- Portal 2.0 Tutorial - https://vimeo.com/677757923

- Subscribe Portal 2.0 User Guide on our Knowledge Center - https://docs.vindicia.com/bundle/b_Subscribe_Portal2_User_Guide/page/Topics/portalGettingStarted.html

- Online Help Guide - https://help.vindicia.com/en/index.html

- Portal 2.0 FAQ - https://docs.vindicia.com/bundle/b_Subscribe_Portal2_User_Guide/page/Topics/FAQ.html

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