Outage in Vindicia

Production | Connectivity issue of Chase Paymentech

Resolved Minor

September 25, 2022 - Started over 1 year ago - Lasted about 13 hours
Official incident page

Need to monitor Vindicia outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Vindicia, and never miss an outage again.
Start Free Trial

Outage Details

We are getting connectivity issues for Chase Paymentech in a Production environment, our Network team is in touch with the Chase Paymentech team to get further updates. Please note that this issue will only affect batch transactions (transaction renewals), not real-time transactions. ETA to resolution and will provide more information as it becomes available. If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Components affected

Vindicia API Vindicia Production

Latest Updates ( sorted recent to last )

MONITORING over 1 year ago - at 09/25/2022 01:23PM

The issue has been resolved, and we are actively monitoring the status.

INVESTIGATING over 1 year ago - at 09/25/2022 06:32AM

We are getting connectivity issues for Chase Paymentech in a Production environment, our Network team is in touch with the Chase Paymentech team to get further updates.

Please note that this issue will only affect batch transactions (transaction renewals), not real-time transactions. ETA to resolution and will provide more information as it becomes available.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Latest Vindicia outages

Staging | Retain Rest API service degradation - 1 day ago

Production | Reports 2.0 are not generated from March 29th 2024 - 26 days ago

Production Portal Report 1.0 Performance issue - about 2 months ago

Production | MarketOne API degradation for Create Subscription - about 2 months ago

Staging : Litle SFTP connection issue. - 3 months ago

The easiest way to monitor Vindicia and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook