Outage in Visma

Identified incident for TransPA - unable to login for employees

Resolved Major

January 26, 2023 - Started about 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

The issue has been identified as employees unable to login due to an error in the message function. If employees have unread messages in their inbox they cannot login. System users can delete these unread messages and the employee can log in again. A prioritised fix is on its way for all employees to be able to log in as usual.

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/26/2023 12:33PM

This incident has been resolved.

MONITORING about 1 year ago - at 01/26/2023 10:22AM

A fix has been implemented and TransPA appears to be working as normal again. We will monitor the results.

IDENTIFIED about 1 year ago - at 01/26/2023 08:34AM

The issue has been identified as employees unable to login due to an error in the message function. If employees have unread messages in their inbox they cannot login. System users can delete these unread messages and the employee can log in again.

A prioritised fix is on its way for all employees to be able to log in as usual.

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