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We continuously monitor the official VMware Carbon Black status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last VMware Carbon Black outages.
Minor Resolved · 9 days ago · lasted about 2 hours
Degraded - ENDPOINT STANDARD & EEDR Event Processing - Cause Identified
Description: The Carbon Black Cloud team has identified the cause for event processing degradation and are actively working on a remediation to address the issue. Events and Alerts in Dashboard may continue to populate with a delay. Security Impact: Prevention capabilities are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored. Next Update: 60minutes or when a fix is available in impacted environments. For any incident updates please visit https://status.carbonblack.com/ We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue. VMware Carbon Black Team
Minor Resolved · 16 days ago · lasted about 2 hours
ENDPOINT STANDARD - US Sensor Upgrade Service Degraded Performance
ENDPOINT STANDARD Sensor Upgrade APIs may be unavailable or fail intermittently. Customer might receive intermittent failures while creating a sensor upgrade job. For any incident updates please visit https://status.carbonblack.com/ Next Update: 60 minutes or upon earlier status change We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.
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Minor Resolved · 17 days ago · lasted about 5 hours
ENDPOINT STANDARD - US Sensor Upgrade Service Degraded Performance
ENDPOINT STANDARD Sensor Upgrade APIs may be unavailable or fail intermittently. Customer might receive intermittent failures while creating a sensor upgrade job. For any incident updates please visit https://status.carbonblack.com/ Next Update: 60 minutes or upon earlier status change We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue. VMware Carbon Black Team
Major Resolved · 24 days ago · lasted about 21 hours
Description: ENDPOINT STANDARD Backend may take longer than normal to process latest events uploaded from an endpoint by ENDPOINT STANDARD Sensor. Events and/or Alerts in ENDPOINT STANDARD Dashboard may populate with a delay. Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored. For any incident updates please visit https://status.carbonblack.com/ Next Update: 60 minutes or upon earlier status change We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue. Carbon Black Team
Major Resolved · about 1 month ago · lasted about 7 hours
Degraded - ENDPOINT STANDARD Event Processing - Cause Identified
Description: The Carbon Black Cloud team has identified the cause for event processing degradation and are actively working on a remediation to address the issue. ENDPOINT STANDARD backend may continue to take longer than normal to process the latest events from an ENDPOINT STANDARD Sensor. Events and/or Alerts in ENDPOINT STANDARD Dashboard may continue to populate with a delay. Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored. Next Update: 60minutes or when a fix is available in impacted environments. For any incident updates please visit https://status.carbonblack.com/ We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue. Carbon Black Team
Minor Resolved · about 1 month ago · lasted about 2 hours
Carbon Black Cloud Audit & Remediation - US Prod05 Live Response Degraded
Description: CARBON BLACK CLOUD AUDIT & REMEDIATION - Live Response in US Prod05 is currently degraded. Some customers may experience sessions connecting more slowly than normal or some requests timing out. Security Impact: Security efficacy is not compromised due to this issue. Next Update: 60 minutes or upon earlier status change For any incident updates please visit https://status.carbonblack.com/ We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue. Carbon Black Team
Minor Resolved · about 1 month ago · lasted about 3 hours
AUDIT & REMEDIATION - Live Response Outage
Description: CARBON BLACK CLOUD Live Response - US Live Response is currently unavailable. Customers will not be able to initiate Live Response sessions. Security Impact: Security efficacy is not compromised due to this issue. Next Update: 60 minutes or upon earlier status change For any incident updates please visit https://status.carbonblack.com/ We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue. Carbon Black Team
User-reported problems for VMware Carbon Black in the last 12 hours. It's a collection of user reports from different sources.
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