Number of Incidents
9 outages
Since last incident
1 days
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Minor · 1 day ago · lasted about 2 hours
Degraded - ENDPOINT STANDARD Event Processing - Cause Identified - NRT & SYD
Description: The Carbon Black Cloud team has identified the cause for event processing degradation and are actively working on a remediation to address the issue. ENDPOINT STANDARD backend may continue to take longer than normal to process the latest events from an ENDPOINT STANDARD Sensor. Events and/or Alerts in ENDPOINT STANDARD Dashboard may continue to populate with a delay. Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored. Next Update: 60minutes or when a fix is available in impacted environments. For any incident updates please visit https://status.carbonblack.com/ We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue. VMware Carbon Black Team
Minor · 1 day ago · lasted about 8 hours
ENDPOINT STANDARD Event Processing Degraded - EU Region
Description: ENDPOINT STANDARD Backend may take longer than normal to process latest events uploaded from an endpoint by ENDPOINT STANDARD Sensor. Events and/or Alerts in ENDPOINT STANDARD Dashboard may populate with a delay. Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored. For any incident updates please visit https://status.carbonblack.com/ Next Update: 60 minutes or upon earlier status change We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue. VMware Carbon Black Team
Major · 8 days ago · lasted about 2 hours
Carbon Black Cloud Audit & Remediation - US Public API Degraded - Live Query
Description: CARBON BLACK CLOUD AUDIT & REMEDIATION - US Dashboard & Public API - Live Query is currently degraded. Some customers may experience requests returning more slowly than normal or some requests timing out. Security Impact: Security efficacy is not compromised due to this issue. Next Update: 60 minutes or upon earlier status change For any incident updates please visit https://status.carbonblack.com/ We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue. VMware Carbon Black Team
Minor · 9 days ago · lasted 24 minutes
Carbon Black Cloud Audit & Remediation - US 5 Result Processing Degraded
Description: CARBON BLACK CLOUD AUDIT & REMEDIATION - US Result Processing is currently degraded. Some customer may experience delays in receiving results from queries. Security Impact Impact: Security efficacy is not compromised due to this issue. Next Update: 60 minutes or upon earlier status change For any incident updates please visit https://status.carbonblack.com/ We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue. VMware Carbon Black Team
Minor · 11 days ago · lasted about 2 hours
AUDIT & REMEDIATION - EU Issue
Description: CARBON BLACK CLOUD AUDIT & REMEDIATION Live Response - EU is currently unavailable. Customers will not be able to connect to the Live Response session and run commands. Security Impact: Security efficacy is not compromised due to this issue. Next Update: 60 minutes or upon earlier status change For any incident updates please visit https://status.carbonblack.com/ We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue. VMware Carbon Black Team
Major · 16 days ago · lasted about 6 hours
CARBON BLACK CLOUD - DATA FORWARDER - US
Description: The CB team is investigating a potential issue with the CBC Data Forwarder. Our engineering teams are engaged, and we will provide a progress update within the next 60 minutes. Customer Impact: Customers might experience delays with Data Forwarder sending events, alerts, or watchlist hits to customer configured S3 Buckets. Security Impact: Security efficacy is not compromised due to this issue. We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue. VMware Carbon Black Team
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