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Stats

2 incidents in the last 7 days

2 incidents in the last 30 days

Automatic Checks

Last check: 2 minutes ago

Last known issue: 5 days ago

Latest Incidents

Last 30 days

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Resolved Carbon Black Cloud Device Service - EU Degraded

Carbon Black cloud device services is experiencing degraded performance that might cause delay in alerts. Next update: 1 hours or upon earlier status change. Please see https://status.carbonblack.com for further updates. Thank you for your patience while we investigate this issue. Carbon Black Team

Resolved SYD and JAPAN Investigate/AlertTriage experiencing outage

We are currently investigating this issue.

Resolved ENDPOINT STANDARD - US 1, 2, 5 Dashboard Degraded Performance

Description: Some elements of ENDPOINT STANDARD - US 1, 2, 5 UI may take longer than normal to populate or fail to load intermittently. ENDPOINT STANDARD org Administrators may be unable to log in. ENDPOINT STANDARD Dashboard may be unavailable. Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected. For any incident updates please visit https://status.carbonblack.com/ Next Update: 60 minutes or upon earlier status change We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue. Carbon Black Team tags: statusalert, cbdalerts, cb defense

about 1 month ago Official incident report

Resolved Carbon Black Cloud Endpoint Standard - US 1, 2, 5 Dashboard Degraded

Some customers may experience slowness or failure when loading the Alert Triage page or the Investigate page. Some customers may experience slowness or failure when loading the Alert Triage page or the Investigate page. Security Impact: Prevention capabilities of ENDPOINT STANDARD - US 1, 2 and 5 are unaffected. Next update: 3 hours or upon earlier status change. Please see https://status.carbonblack.com for further updates. Thank you for your patience while we investigate this issue. Carbon Black Team

about 1 month ago Official incident report

Resolved Carbon Black Cloud - Endpoint Standard - US 1 Dashboard degraded performance

Description: Some users may experience a failure to load https://dashboard.confer.net. We currently suspect a DNS-related issue but are still investigating. Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected. For any incident updates please visit https://status.carbonblack.com/ Next Update: 60 minutes or upon earlier status change We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue. Carbon Black Team tags: statusalert, cbdalerts, cb defense

about 1 month ago Official incident report

Resolved ENDPOINT STANDARD US 1 and US 2 Notification Services delivery delay

Description: Email and/or SIEM notifications may be send from ENDPOINT STANDARD US 1 with a delay. Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected. The root cause of this delay has already been identified and the fix has been applied to prevent it from recurring. We will monitor as the backlogged notifications are processed. Next Update: 60 minutes or upon earlier status change Carbon Black Team tags: statusalert, cbdalerts, cb defense

about 2 months ago Official incident report

Resolved ENDPOINT STANDARD US 1 Notification Services degraded performance

Description: Email notifications from ENDPOINT STANDARD US 1 may be sent with a delay. Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected. For any incident updates please visit https://status.carbonblack.com/ Next Update: 60 minutes or upon earlier status change We thank you for your patience as we identify and resolve the issue. Carbon Black Team tags: statusalert, cbdalerts, cb defense

about 2 months ago Official incident report

Resolved ENDPOINT STANDARD - US 5 Degraded Performance

Description: Some elements of ENDPOINT STANDARD - US 5 may take longer than expected impacting new sensor registration, delays in downloading policy updates, bypass and quarantine actions. Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected. Next Update: 60m We are working diligently to restore the service back to normal performance. We thank you for your patience as we resolve the issue. Carbon Black Team.

about 2 months ago Official incident report

Resolved ENDPOINT STANDARD - US 5 Dashboard Login, Alerts Page degraded performance

Description: From 10:48 AM ET - 11:46 AM ET some customers may experience intermittent slowness or failure when logging into ENDPOINT STANDARD - US 5 UI or while rendering the Alerts page within ENDPOINT STANDARD - US 5. Currently, all services are functioning per normal operation. Security Impact: Prevention capabilities of ENDPOINT STANDARD - US 5 are unaffected. For any incident updates please visit https://status.carbonblack.com/ Next Update: 60 minutes or upon earlier status change We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue. Carbon Black Team

Resolved ENDPOINT STANDARD - US 5 Dashboard degraded performance

Description: Some customers may experience increased latency or failure when logging into ENDPOINT STANDARD - US 5. Some customers may experience increased load times or failure when rendering the Alerts page within the ENDPOINT STANDARD - US 5 Dashboard. Please visit https://status.carbonblack.com for updates. Next Update: 60 minutes or upon earlier status change We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue. Carbon Black Team

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Services Available
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