Outage in VMware Carbon Black

Endpoint Standard - Managed Detection US 1, 2, 5, SYD partial outage

Resolved Minor

April 20, 2022 - Started about 2 years ago - Lasted 32 minutes
Official incident page

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Outage Details

Description: We are currently experiencing a degradation in Carbon Black Cloud Endpoint Standard - Managed Detection. Our Managed Detection team are receiving some alerts with latency and may not be able to triage them as quickly as normally expected. This is strictly a delay; there is no loss of data. We are actively investigating the issue and appreciate your patience. We will provide an update once we have identified the issue. Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected. For any incident updates please visit https://status.carbonblack.com/ Next Update: 3 hours or upon earlier status change Carbon Black Team tags: statusalert, cbdalerts, cb defense

Components affected

VMware Carbon Black Managed Detection - Endpoint Standard Only VMware Carbon Black Managed Detection - Endpoint Standard Only VMware Carbon Black Managed Detection - Endpoint Standard Only VMware Carbon Black Managed Detection - Endpoint Standard Only

Latest Updates ( sorted recent to last )

MONITORING about 2 years ago - at 04/20/2022 07:02PM

The issue has been resolved. The Managed Detection and Response Analyst Team is currently processing the alert queue.

Next Update: 60 minutes or upon earlier status change

For any incident updates please visit https://status.carbonblack.com/

IDENTIFIED about 2 years ago - at 04/20/2022 06:28PM

Description: We are currently experiencing a degradation in Carbon Black Cloud Endpoint Standard - Managed Detection. Our Managed Detection team are receiving some alerts with latency and may not be able to triage them as quickly as normally expected. This is strictly a delay; there is no loss of data.
We are actively investigating the issue and appreciate your patience. We will provide an update once we have identified the issue.

Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 3 hours or upon earlier status change

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

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