Outage in Volusion

Issues With Stripe Payment Captures

Resolved Major

March 17, 2023 - Started about 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating reports that some merchants are having issues with the capture functionality in Legacy Stripe. This does not affect merchants using Stripe as part of Volusion Payments. We will provide updates as they become available.

Components affected

Volusion V1 - Payment Gateway Services

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 03/17/2023 06:46PM

This incident has been resolved.

MONITORING about 1 year ago - at 03/17/2023 04:35PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 year ago - at 03/17/2023 03:22PM

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