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Resolved Minor Bangladesh SMS - Degradation towards Network Robi
Please be advised that we have been informed by our suppliers about and are observing message delivery degradation towards Robi Bangladesh. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. Please contact [email protected] if you have any questions
Resolved Minor Russia SMS - Degradation towards MTS network
We are currently observing SMS delivery degradation towards Russia MTS. We are working with our carrier partners to resolve the issue, which seems to be on the network operator side, and will issue an update as soon as more information becomes available. Please contact [email protected] if you have any questions.
Resolved Minor Kyrgyzstan SMS - Delivery degradation towards Beeline
Please be advised that we are observing SMS delivery degradation towards Kyrgyzstan Beeline. The issue is being investigated. We will issue an update as soon as more information becomes available. Please contact [email protected] if you have any questions.
Resolved Minor Service Issue in Platform Voice API
Our monitoring has alerted us to a potential service issue with our platform. A small number of calls were impacted and we are alerting customers immediately while our engineering teams investigate. If there is a customer impact, it is likely to be affecting the following products: - Voice API for WDC datacenter at 21:30:34 UTC time. The issue is resolved and we will monitor for now. Please see this article - https://help.nexmo.com/hc/en-us/articles/360015693092-Nexmo-Incident-Handling - for an explanation of our approach to publishing incidents.
Resolved Minor Connectivity Issues in US West Data center
We are currently experiencing connectivity problems in our US-West Data center affecting the TTS traffic through this region. While our engineering team continue to investigate the incident, we request customers to use a different end point such as US East Data center to avoid any TTS traffic interruptions. We will update this announcement as soon as we have more details available.
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