Outage in Vonage

Chile SMS - Degradation of Inbound SMS towards Long Virtual Numbers

Resolved Minor

February 02, 2023 - Started about 1 year ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently observing Inbound SMS delivery degradation for messages sent towards a subset of our Chile Long Virtual Numbers. You may experience failures or delays for Inbound SMS sending towards some of your subscribed Chile Long Virtual numbers. We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 02/02/2023 12:23PM

This incident has been resolved.

MONITORING about 1 year ago - at 02/02/2023 11:55AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 year ago - at 02/02/2023 07:42AM

We are currently observing Inbound SMS delivery degradation for messages sent towards a subset of our Chile Long Virtual Numbers. You may experience failures or delays for Inbound SMS sending towards some of your subscribed Chile Long Virtual numbers.

We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

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