Monitor VTEX and all third-party official status pages in one place
IsDown continuously monitor the official VTEX Checkout status page for ongoing outages. Check the stats for the latest 30 days and a list of the last VTEX Checkout outages.
Stats for VTEX Checkout outages in the last 30 days
Number of Outages
3
Average Downtime
180 mins
Total Downtime
540 mins
Since last incident
17 days
Users reports for VTEX Checkout in the last 12 hours
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Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including VTEX, and never miss an outage again.
Get access to historical data and VTEX Checkout's lastest outages
Major · 17 days ago · lasted about 7 hours
Connectivity issues in Chile, sales impact
We are currently investigating this issue.
Major · 18 days ago · lasted about 1 hour
Disruption in sales for a set of stores that uses external pricing
We are currently investigating this issue.
Major · 19 days ago · lasted about 2 hours
Between 7:06 PM and 7:26 PM UTC-3 (BRT), we experienced a degraded performance on VTEX IO.
Major · 3 months ago · lasted about 2 hours
Increase errors on checkout operations
We identified an increase in errors in checkout operations. We are already working on mitigating the impacts and investigating the contributing factors to this problem.
Minor · 4 months ago · lasted about 3 hours
Intermittent errors in shopping cart and checkout operations for some stores
We can confirm that some clients may be facing issues related to shopping cart and checkout operations. We are already currently investigating this issue.
Minor · 5 months ago · lasted about 2 hours
Degraded experience during checkout, elevated latency on product indexing
There is an elevated latency and an increase in error rate during the checkout process, particularly when processing rates and benefits calculations. We identified the issue and have been working on mitigating it
Minor · 6 months ago · lasted about 5 hours
Overall increase in latency
We are currently investigating an overall increase in latency in our platform
Minor · 6 months ago · lasted about 2 hours
Unexpected drop in sales for 11 minutes
We noticed an anomaly in our internal systems that may or may not affect sales. We are pre-emptivelly opening a status and are investigating it further
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Need to monitor VTEX outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including VTEX, and never miss an outage again.
Frequently Asked Questions
- Is VTEX Checkout down right now? What is VTEX current status?
- VTEX seems to be up and running. We've updated the status 15 minutes ago.
- Was VTEX Checkout down today?
- VTEX is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with VTEX, but the status is OK. What's going on?
-
There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with VTEX and need support?
-
- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
- VTEX outage? How can I monitor VTEX?
-
- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring VTEX and get alerts in real-time when VTEX has outages.
- Why use IsDown instead of VTEX status page?
- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
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