Outage in VTEX
Degraded Admin Environment
Resolved Minor
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Outage Details
Components affected
VTEX Administrative EnvironmentLatest Updates ( sorted recent to last )
We have identified the cause for the overload and will continue to investigate aside to define follow up actions.
User experience should be nominal since 15:12 UTC
We believe user experience is back to nominal. We continue to further investigate into what caused the overload.
One of our internal apps was overwhelmed with traffic and needed to scaled further above its limits. We expect latency and error rates to now be nominal and the user experience to not be degraded anymore. We will further investigate in detail why this app was overwhelmed
We are currently investigating an issue in our admin environment. User experience on the admin environment will be degraded, users may notice slowness or timeout errors
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