Outage in VTEX
Degraded Admin Environment
Resolved Major
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Outage Details
Components affected
VTEX Administrative EnvironmentLatest Updates ( sorted recent to last )
We have applied mitigation actions and all operations are back to normal. We rolled back a malformed configuration that prevented our traffic from scaling up. More information will be available in an incident report.
We are aware of the issue with Administrative Environment that is impacting the access to our Admin panels. This issue was caused by a change on our platform, and we are working to fix this issue. We'll get back to you with more information.
We’re currently investigating an issue in Administrative Modules, and we’ll keep you posted as soon as we have more information. Thanks for your patience, and we apologize for the disruption.
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