IsDown continuously monitor the official VTEX Internal Modules status page for ongoing outages. Check the stats for the latest 30 days and a list of the last VTEX Internal Modules outages.
Number of Outages
0
Average Downtime
0 mins
Total Downtime
0 mins
Since last incident
64 days
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Minor · 2 months ago · lasted about 2 hours
We have identified high latency on the VTEX IO development environment caused by an underlying infrastructure resource. We are working to mitigate this issue.
Minor · 3 months ago · lasted about 2 hours
We have identified an increase of delays to update product prices. We are working to clean our caches in order to update product prices to the newest data.
Minor · 6 months ago · lasted 41 minutes
We identified high latency on VTEX IO developer platform and are acting to mitigate it. This has no impact on sales flow or the Administrative Environment
Minor · 7 months ago · lasted about 2 hours
We are investigating a degraded performance in our API Router, It impacts the usage of some resources of our platform.
Minor · 8 months ago · lasted about 5 hours
We've identified degraded performance in VTEX IO clusters. The admin panel is the most affected. Symptoms include high latency when serving pages and increased number of timeouts. We are applying mitigation measures in order to reestablish normal behavior.
Minor · 9 months ago · lasted 29 minutes
We are investigating extended delays in orders processing for some accounts.
Minor · 10 months ago · lasted 21 minutes
We are investigating increased error rates in our platform.
Minor · 11 months ago · lasted 32 minutes
We are investigating increased error rates in our platform.
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