VTEX

Is VTEX Internal Modules Down?

VTEX Internal Modules status is operational

Monitor VTEX and all third-party official status pages in one place

IsDown continuously monitor the official VTEX Internal Modules status page for ongoing outages. Check the stats for the latest 30 days and a list of the last VTEX Internal Modules outages.

Stats for VTEX Internal Modules outages in the last 30 days

Number of Outages

0

Average Downtime

0 mins

Total Downtime

0 mins

Since last incident

64 days

Users reports for VTEX Internal Modules in the last 12 hours

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Get access to historical data and VTEX Internal Modules's lastest outages

Minor · 2 months ago · lasted about 2 hours

High Latency experienced on VTEX IO Development Environment

We have identified high latency on the VTEX IO development environment caused by an underlying infrastructure resource. We are working to mitigate this issue.

Minor · 3 months ago · lasted about 2 hours

Increased delays for updating prices for products

We have identified an increase of delays to update product prices. We are working to clean our caches in order to update product prices to the newest data.

Minor · 6 months ago · lasted 41 minutes

High Latency experienced on VTEX IO Development Environment

We identified high latency on VTEX IO developer platform and are acting to mitigate it. This has no impact on sales flow or the Administrative Environment

Minor · 7 months ago · lasted about 2 hours

Degraded performance

We are investigating a degraded performance in our API Router, It impacts the usage of some resources of our platform.

Minor · 8 months ago · lasted about 5 hours

Degraded performance on administrative environment

We've identified degraded performance in VTEX IO clusters. The admin panel is the most affected. Symptoms include high latency when serving pages and increased number of timeouts. We are applying mitigation measures in order to reestablish normal behavior.

Minor · 9 months ago · lasted 29 minutes

Extended Delays in Orders Processing

We are investigating extended delays in orders processing for some accounts.

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Minor · 10 months ago · lasted 21 minutes

Elevated Errors

We are investigating increased error rates in our platform.

Minor · 11 months ago · lasted 32 minutes

Elevated Errors

We are investigating increased error rates in our platform.

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Frequently Asked Questions

Is VTEX Internal Modules down right now? What is VTEX current status?
VTEX seems to be up and running. We've updated the status 10 minutes ago.
Was VTEX Internal Modules down today?
VTEX is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with VTEX, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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