WalkMe Segmentation based on Incoming Integrations is not functioning as expected

After continuous monitoring our team has confirmed that the fix applied is working as expected and the Integration based Condition Service is fully operational.

A fix has been implemented and we are monitoring the results.

Our team has identified the root cause of the issue and is working on a solution with the highest priority.

Our team is continuing to work on fully resolving this behavior with the highest priority.

We received an update that our team has been able to stabilize the behavior and are working on fully resolving the issue.

Our R&D team has identified an issue relating to incoming integrations which is impacting Segmentation or Conditions based on integrations. This may result in the Segmentation or Conditions based on Integrations incorrectly evaluating as false. The source of the issue has been identified and our team is working to resolve with the highest priority. We are constantly monitoring for updates and will report when this behavior is resolved.