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This incident has been resolved!
Looks like there was a significant impact during that period. About 1 out of 6 outbound messages from 11:30 am-12 pm
We aren't seeing any more rate-limiting now that the backlog is cleared. If the user resends any rate limited message, it should send now.
A fix has been implemented and We are monitoring the fix.
We have identified the issue of the Weave app Sms messages not loading. We are implementing a fix to help resolve this issue.
We are continuing to investigate this issue.
We are currently investigating the Weave Desktop messages are not loading.
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