Outage in Webshipper

Slow Search Functionality

Resolved Minor
December 12, 2022 - Started over 1 year ago - Lasted about 23 hours
Official incident page

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Outage Details

We are currently having issues with slow load times on the order and shipment overview. we are doing all we can to implement a fix. Thank you for your patience.
Components affected
Webshipper Frontend Webshipper API
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/13/2022 08:40AM

This incident has been resolved.

IDENTIFIED over 1 year ago - at 12/12/2022 01:48PM

Lastest update.

We will deploy a new API version around 15:30. This should improve search functionality quite a bit.
We have also added multiple resources in the system to ensure no bottleneck incidents can occur.

This is considered the highest priority and we are doing everything we can to ensure smooth usability.
We understand how important this functionality is for everyone and apologize for the inconvenience this causes.

IDENTIFIED over 1 year ago - at 12/12/2022 10:09AM

We are currently having issues with slow load times on the order and shipment overview.

we are doing all we can to implement a fix.

Thank you for your patience.

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