Websolr Status

Resolved Cluster Metrics Unavailable

The issue has been identified and a fix is being implemented.

Resolved Elevated errors in the US-East region

We are investigating some issues affecting servers in a single availability zone. We are responding to issues as they arise, and are actively investigating the root cause. Automatic recovery is happening slowly, but steadily.

Resolved Elevated 500-level errors in the US-East region

We have identified an issue affecting performance for small percentage of users with indices in US-East-1. We are working to resolve.

Resolved Elevated latency detected in US-East

We have been alerted to an issue impacting one of our load balancers in the US-East-1 (Virginia) region. Our operations team has been notified and is currently working on a fix.

Resolved Connectivity errors for some indices in the Virginia region

We’re investigating reports of connectivity errors for some indices in the Virginia region.

Resolved Sporadic connection timeouts in US-East

We've identified an issue in US-East which is causing a small amount of connection timeouts. Remediation is currently in progress.

Resolved Elevated 503s in us-east-1

We detected and resolved a networking issue which increased 503s for a subset of customers.

Resolved Elevated error rates for some users in US-East

We have identified and fixed the problem.

Resolved Elevated error rates for some users in US-East

Service has been restored.

Resolved Elevated error rates in US-East

We are observing an elevated error rate in US-East. The regression is limited in scope, affecting <0.1% of all requests. We have identified a root cause and are working on a fix.