Outage in WeGift

POWER DK orders are failing

Resolved Minor

June 01, 2023 - Started 11 months ago - Lasted 15 days
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of POWER DK (POWER-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Components affected

WeGift Gift Processing

Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 06/16/2023 12:33PM

This incident has been resolved.

MONITORING 10 months ago - at 06/16/2023 12:27PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 11 months ago - at 06/01/2023 10:59AM

We are currently investigating an issue causing some orders of POWER DK (POWER-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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