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We continuously monitor the official Welkio status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Welkio outages.
Minor Resolved · started about 3 years ago
Welkio's API experienced degraded performance between 11:35am - 12:18pm EST. During this time, some requests timed out while others may have taken up to ~30 seconds to receive a response. Users of the Welkio Dashboard may have noticed slow loading times or may have received errors if their requests timed out. No visitor sign in data was lost, including sign ins occurring during this time.
Minor Resolved · started about 5 years ago
We are experiencing intermittent API availability due to an issue with one of our service providers. We are working with our providers to restore full availability. During this time, the Dashboard may be offline and visitors may be unable to sign in.
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Minor Resolved · started over 5 years ago
We are experiencing an elevated error rate with our media storage provider. Visitors may not be able to sign into Welkio at this time, especially if the visitor photo feature is enabled. Signed agreements, file exports, and other images may not be available on the Dashboard.
Minor Resolved · started over 5 years ago
We are experiencing an issue with our search provider preventing Welkio from updating our search indexes. Searching for users / hosts in the web dashboard or iPad app may yield out-of-date records.
Minor Resolved · started over 5 years ago
Media Storage Degradation
We are experiencing an elevated error rate with our media storage provider. Visitors may not be able to sign into Welkio at this time, especially if the visitor photo feature is enabled.
Minor Resolved · started about 6 years ago
Media Storage Outage
We are investigating missing photos from visitors who sign in and take a photo.
Minor Resolved · started about 6 years ago
Email Notification Delay
We have identified a delivery delay with our primary email provider. We have switched to a backup email provider while we work with our primary provider to resolve the issue. Email notifications may be delayed.
User-reported problems for Welkio in the last 12 hours. It's a collection of user reports from different sources.
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