Outage in WePay
Withdrawals not occurring as expected
Resolved Minor
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Outage Details
Components affected
WePay Settlements/WithdrawalsLatest Updates ( sorted recent to last )
Service has been restored to normal for the API response time issues reported earlier today.
The higher API response times reported earlier have been resolved.
The WePay Engineers remain engaged and continue to monitor the environment.
We are currently experiencing higher than normal response times for various API endpoints.
WePay Engineering Teams remain engaged and they are actively investigating this issue with the highest priority.
As of 10:50 AM ET, WePay Engineering Teams have identified the root cause of the issue and restarted merchant funding batches.
WePay Engineers have identified an issue impacting withdrawals.
WePay Engineering Teams have been engaged and they are currently investigating this incident.
Further updated to be provided upon change of status.
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