Outage in WeTransfer

Downloads are failing in the EU region

Resolved Major

March 30, 2023 - Started about 1 year ago - Lasted 30 minutes
Official incident page

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Outage Details

We are currently investigating an incident related to downloads failing in EU regions. This may also affect downloads via portals and reviews as well as transfers.

Components affected

WeTransfer Downloads

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 03/30/2023 10:38AM

This incident has been resolved.

MONITORING about 1 year ago - at 03/30/2023 10:31AM

A fix has been implemented and we are monitoring the results. We will update on this ASAP.

INVESTIGATING about 1 year ago - at 03/30/2023 10:09AM

We are currently investigating an incident related to downloads failing in EU regions. This may also affect downloads via portals and reviews as well as transfers.

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