This chart provides user-reported problems for Wirex in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Wirex status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Wirex outages and possible affected you.
Minor · started about 1 month ago
ApplePay/GooglePay disabled for top ups with the local card
Affected service: Top-up Affected region: All Description: According to internal specificities, the decision was taken to disable top ups by linked local card using ApplePay/GooglePay. The issue is being investigated and we will update you as soon as we know more.
Minor · started about 1 month ago
Affected Coin: REP Affected region: All Description: Given current market information, we’ve suspended exchanges and purchases for REP. Withdrawals are still functional.
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Minor · started about 2 months ago
Affected Coin: ANKR Affected region: All Description: Given current market information, we’ve suspended exchanges and purchases for ANKR. Withdrawals are still functional.
Minor · started 2 months ago
Issue adding funds to Wirex cards by Plaid integration
Affected service: Local cards top-up Affected region: All Description: An issue on our partner’s side is currently affecting the ability to add funds to Wirex cards by using integration with Plaid. To minimize disruption, we have temporarily disabled this function. The issue is being investigated and we will update you as soon as we know more.
Minor · started 3 months ago
GALA, FTT, SRM and RAY announcement
Affected Coin: GALA, FTT, SRM, RAY Affected region: All Description: Given current market information, we’ve suspended exchanges and purchases for GALA, FTT, SRM and RAY. Deposits and Withdrawals are still functional.
Minor Resolved · 13 days ago · lasted about 13 hours
Application services partially unavailable
Affected service: Login, application Affected Coin: All Affected region: All Description: An issue has caused certain app services to become unavailable. We have enabled maintenance mode in application to avoid any issue for users. Please note, that card transactions are working as normal. We are currently investigating the issue and will update you as soon as we know more. Next update: 30min
Minor Resolved · started 16 days ago
Issue processing crypto transactions
WINC-3170 Affected service: Outgoing transfers Affected Coin: All Affected region: All Description: A processing issue on our partner’s side is currently affecting certain crypto transactions. To minimize disruption, we have temporarily disabled outgoing transfers for all currencies. Our partner is working to resolve the issue. We will update you as soon as we know more.
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