We continuously monitor the official Wirex status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Wirex outages.
Minor Resolved · 7 days ago · lasted 5 days
Issue processing crypto deposits (US)
Affected service: Deposits Affected region: USA Description: A technical issue on our partner’s side caused some part of deposits that were completed on blockchain on 27-28 November 2023 not to be added to your account. We are currently working on resolving the issue and crediting the deposits. We will update you as soon as we know more.
Minor Resolved · 13 days ago · lasted about 10 hours
TRX outgoing transfers disabled
We've temporary disabled TRX outgoing transfers due to technical barriers. Relevant teams are involved into the investigation.
Minor Resolved · 16 days ago · lasted 37 minutes
Issue processing outgoing crypto transactions
Affected service: Outgoing Crypto Transactions Affected Coin: All Affected region: EEA + RoW Description: A processing issue on our partner’s side is currently affecting outgoing crypto transactions. Our partner is working to resolve the issue. We will update you as soon as we know more. Next update: 1h
Minor Resolved · 20 days ago · lasted 30 minutes
Outgoing TRX transfers disabled
Affected service: Outgoing transfers Affected Coin: TRX Affected region: EEA + UK Description: We detected some technical barriers with processing TRX outgoing transfers. To avoid any impact on users, TRX has been disabled. The root cause is already detected.
Minor Resolved · 23 days ago · lasted about 2 hours
Wirexapp application performance degradation
Affected service: Application Affected region: All Description: Considering the ongoing incident on 3rd party side, we may observe performance degradation which may affect application responsiveness. Our technicians are currently investigating the issue and will update you as soon as we know more.
User-reported problems for Wirex in the last 12 hours. It's a collection of user reports from different sources.
Check the current status of the components