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We continuously monitor the official Wisely status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Wisely outages.
Minor Resolved · 6 days ago · lasted about 7 hours
Degraded service of Guest Data Platform
We are investigating an issue with degraded performance of the Guest Data Platform. Event processing and webhooks may experience a delay. Note, this does not impact most operations of Host including table and party management.
Minor Resolved · 8 days ago · lasted about 6 hours
GEO Databases maintenance is impacting reporting speed in Snowflake Client Share and Tableau Reporting. Customers with access to Snowflake and/or Tableau reporting may see delayed data population. We expect all data to be fully aggregated by 5pm ET but will provide another update if additional maintenance time is needed.
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Minor Resolved · 8 days ago · lasted 11 minutes
GEO Databases maintenance is impacting reporting speed in Snowflake Client Share and Tableau Reporting. Customers with access to Snowflake and/or Tableau reporting may see delayed data population. We expect all data to be fully aggregated by 5pm ET but will provide another update if additional lag time is expected.
Minor Resolved · started 21 days ago
Wisely's Engineers are investigating the interruption in service for our users. We are working to resolve as soon as possible and will provide periodic updates until service is fully restored.
Minor Resolved · started 6 months ago
Wisely Tableau Database - Login Issues
Our team has identified and is actively investigating an issue with our Tableau Server, our instance is currently unavailable to all users and returning an "account is not licensed" error. Our team will provide an update when we have more information.
Minor Resolved · started 6 months ago
Wisely Service Interruption: Syncing Issues
Wisely's Engineers are investigating an issue causing issues with syncing and waitlist displays in the Host App. We are working to resolve as soon as possible. We will continue to provide updates until service is fully restored.
Minor Resolved · started over 1 year ago
Wisely Billing - Erroneous Credit Notifications
Our Invoicing system is currently sending out previously applied credit notes to our customers. These are simply for your records. No action is needed from you at this time. We apologize for any confusion this causes, and we thank you for your time and partnership!
User-reported problems for Wisely in the last 12 hours. It's a collection of user reports from different sources.
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