Outage in Workspot

Network connectivity issues - Azure Multiple Regions - Identified

Resolved Minor
July 29, 2022 - 6 months ago - Lasted about 4 hours
Official incident page
Components affected
Workspot Cloud

Details

Azure has notified Workspot that starting as early as 08:00 UTC on 29 July 2022, some customers may experience latency, or intermittent network connectivity issues when trying to access your Azure resources in East US. Retries may work for some customers. Azure is actively investigating the issue. Workspot will continue to update our status page with updates as we received them
Updates ( sorted recent to last )
MONITORING at 07/29/2022 06:51PM

MSFT/Azure has updated Workspot with the following:
Traffic across the Azure network and affected regions remain normal and they continue to actively monitor. They are finalizing the preventative workstream they have validated and expect to prevent recurrence of this particular issue that affected the Azure network and customer workloads.
We will continue to update Workspot status as warranted.

MONITORING at 07/29/2022 05:17PM

MSFT/Azure has notified Workspot that even though network connectivity is healthy, we are continuing multiple workstreams to ensure preventative action has been completed prior to calling this issue resolved.

We will update status as needed once Azure reports issue is resolved by them.

IDENTIFIED at 07/29/2022 03:39PM

MSFT is now reporting multiple regions are experiencing latency or intermittent network connectivity issues.
The have confirmed the following regions have seen intermittent impact:

South Africa North, Canada Central, Korea Central, Japan East, Brazil South, US East, US East 2, US South Central

Workspot is continuing to monitor the situation with Azure and will update this page as warranted.

IDENTIFIED at 07/29/2022 03:25PM

Microsoft Azure team updated their status page "https://status.azure.com/en-us/status" that they are seeing network issue on multiple Azure regions.

IDENTIFIED at 07/29/2022 03:11PM

Azure has notified Workspot that starting as early as 08:00 UTC on 29 July 2022, some customers may experience latency, or intermittent network connectivity issues when trying to access your Azure resources in East US. Retries may work for some customers.

Azure is actively investigating the issue.

Workspot will continue to update our status page with updates as we received them

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