Outage in Workspot
Control Is Currently Unreachable
Resolved Major
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Outage Details
Components affected
Workspot CloudLatest Updates ( sorted recent to last )
Workspot Control Service is once again reachable.
We are waiting on an update/RCA from our PaaS provider that experienced the DNS issue.
We are continuing to monitor the situation.
We will update the incident with a post mortem/RCA from our PaaS provider once we have it.
Thank you for your patience.
We are receiving reports that some customers are able to access Control. It appears to be location dependent.
All end users should be able to access their VMs, the only impact felt currently is Control is unreachable.
Our PaaS is experiencing DNS issues, is aware of the issue and is investigating.
We will continue to update status as warranted.
As of 4:45PM we are aware that Control is currently unreachable.
Our service provider is experiencing DNS issues and is aware of the issue and investigating it.
We will keep you updated as we get more information.
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