Major · 4 months ago · lasted about 2 hours
Dear customers, We are detecting issues to deliver webhook to your URLs Payments are completed, but webhook delivery to your URLs might be delayed Our team is in all hands to investigating the issue
Minor · 6 months ago · lasted 31 minutes
We identified an issue that impacted a small number of accounts that prevented the payments to those accounts from being processed. We have implemented a fix and currently monitoring the result.
Major · 7 months ago · lasted 38 minutes
Dear customers We are experiencing a disruption to all QRIS services in Indonesia. This impacts all QRIS operations across all channels, from creation to payment. We are urgently investigating this issue. Meanwhile we recommend that you direct your end users to an alternative form of payment other than QRIS, if possible. We sincerely apologise for the inconvenience caused.
Minor · 12 months ago · lasted about 3 hours
Dear customers, We are noticing a degraded performance on webhook or callback delivery to your server URLs in Live mode between 10:33:00-10:37:30pm Traffic is healthy again starting 10:37:30pm Affected webhooks will be delayed until reconciliation is performed (ETA: max 4hours) We will share more update when we have one
Minor · about 1 year ago · lasted about 1 hour
Dear Valued Customers, We are noticing a degraded performance on webhook or callback delivery to your server URLs in Live mode. Main impacts for this issues: 1. Webhook delivery to you will be delayed; 2. Webhook delivered to you, but status in your Dashboard are still PENDING , instead of FAILED, COMPLETED. Our teams are in all hands to investigate and restore degraded system and we will share more update when we have identified the root cause. Thank you for your understanding and cooperation. Regards, Xendit Customer Support
Major · about 1 year ago · lasted about 3 hours
Dear customers We have detected issues in the following services: - eWallet and QRIS - callbacks are not being sent & deposits not being created intermittently We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
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