Is Xendit Retail Outlets Down? Xendit Retail Outlets status is operational

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Stats for Xendit Retail Outlets official incidents in the last 30 days

Number of Incidents

0 outages

Since last incident

89 days

Users reports for Xendit Retail Outlets in the last 12 hours

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Stay on top of Xendit Retail Outlets's current and past outages

Xendit Retail Outlets outages in the last 30 days per day

Minor · 3 months ago · lasted about 15 hours

Delay in Payments Processing

Dear customers, We are noticing a degraded experience / delay in payment processing as follow: - Virtual Account creation for some banks will be PENDING - Alfamart creation from Checkout/Invoice will be PENDING Our teams are investigating the issue

Major · 4 months ago · lasted about 2 hours

Delayed Webhook Processing

Dear customers, We are detecting issues to deliver webhook to your URLs Payments are completed, but webhook delivery to your URLs might be delayed Our team is in all hands to investigating the issue

Minor · 12 months ago · lasted about 3 hours

Delayed Webhook / Callback

Dear customers, We are noticing a degraded performance on webhook or callback delivery to your server URLs in Live mode between 10:33:00-10:37:30pm Traffic is healthy again starting 10:37:30pm Affected webhooks will be delayed until reconciliation is performed (ETA: max 4hours) We will share more update when we have one

Minor · 12 months ago · lasted about 14 hours

[Development] Virtual Account and Retail Outlet Payment Simulation Disruption

Dear customers, We are noticing a simulation disruption in the development environment for VA Payments. Impact: - Unable to simulate virtual account and Retail Outlet payment in the invoice. Our team has already identified the issue and currently working on its fix. We will keep you posted on any progress. Sorry for the inconvenience. Regards Xendit Customer Service

Minor · 12 months ago · lasted about 8 hours

7Eleven Disruption via BUX

Dear customers We have detected intermittent issues in the following services starting 11:05 pm WIB - 7Eleven via BUX payment code generation Impact: - Any new payment codes might not be generated during this duration. - Callback response may be delayed during this duration We have notified our partner of this issue and waiting for them to confirm the issue with a subsequent fix. In the meantime, we suggest that you take the following actions to mitigate the disruption. - Retry payment code generation. Sincerely, Xendit Customer service

Minor · about 1 year ago · lasted about 1 hour

Callback / Webhook Intermittent Delayed

Dear Valued Customers, We are noticing a degraded performance on webhook or callback delivery to your server URLs in Live mode. Main impacts for this issues: 1. Webhook delivery to you will be delayed; 2. Webhook delivered to you, but status in your Dashboard are still PENDING , instead of FAILED, COMPLETED. Our teams are in all hands to investigate and restore degraded system and we will share more update when we have identified the root cause. Thank you for your understanding and cooperation. Regards, Xendit Customer Support

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Frequently Asked Questions

Is Xendit Retail Outlets down right now? What is Xendit current status?
Xendit seems to be up and running. We've updated the status 20 minutes ago.
Was Xendit Retail Outlets down today?
Xendit is up and running now. In the last 24 hours there was 3 outages.
I'm having issues with Xendit, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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