Number of Incidents
2 outages
Since last incident
1 days
Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Xendit.
Minor · about 18 hours ago · lasted about 4 hours
Dear customers We are currently noticing issues with QR LinkAja. Issue start time: 11:52 GMT+7 Impact: Merchants will still be able to create LA QR Merchants will not receive callbacks Please refrain from using QR LINKAJA till the disruption is resolved. We apologise for any inconvenience caused.
Minor · about 20 hours ago · lasted about 9 hours
Dear Valued Customers, We have detected issues with LINKAJA EWALLET payments due to a disruption on our partner's end. Impact: - We are seeing issues with completion of payments on LINKAJA - Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion. - No payments completed in the last 10 minutes - First triggered at: 2023-09-26 12:03:23+07:00 We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident: - Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue. - Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course. Sorry...
Major · 3 months ago · lasted 26 minutes
Dear Valued Customers, We have detected issues with LINKAJA EWALLET payments due to a disruption on our partner's end. Impact: - We are seeing issues with completion of payments on LINKAJA - Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion. - No payments completed in the last 10 minutes - First triggered at: 2023-06-23 22:47:23+07:00 We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident: - Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue. - Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course. Sorry...
Major · 4 months ago · lasted 38 minutes
Dear Valued Customers, We have detected issues with LINKAJA EWALLET payments due to a disruption on our partner's end. Impact: - We are seeing issues with completion of payments on LINKAJA - Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion. - No payments completed in the last 10 minutes - First triggered at: 2023-06-13 13:03:23+07:00 We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident: - Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue. - Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course. Sorry...
Minor · 4 months ago · lasted 21 minutes
We have detected issues with EWALLET payments. Impact: - Xendit & Instamoney - All ewallet & QR & (Possibly paylater, still checking) We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident: - Retry or try with other payment methods. Sorry for the inconvenience caused, Sincerely, Xendit customer service
Minor · 7 months ago · lasted about 1 hour
Dear Valued Customers, We are seeing intermittent timeouts on EWALLET Linkaja for creation of charge requests in the past 10 minutes. Impact: You will be able to initiate transactions, but will receive a SERVER_ERROR with a HTTP 500 response on a percent of requests. We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you to take the following actions to mitigate disruptions to your end users during this incident: - Retry transactions for which a 500 error is received. - Reconciliation of the status of transactions after the incident will not be required. We deeply apologize for the inconvenience and the sudden announcement. Thank you for your understanding and cooperation. Regards, Xendit Customer Support
“If you are in SRE, IT, or Security and work in an environment with a lot of SaaS (which, let's face it, is all of them) - IsDown is your new best friend. Helpfully aggregates various Statuspages from services into a very clear dashboard. Worth every penny.”
“Your support is one of the best I have ever worked with. Thanks for having a great product AND great support.”
The data and notifications you need, in the tools you already use.
SaaS rules the world, and all teams depend on them to do their most productive work. IsDown helps you monitor all your cloud services, so you can focus on what matters.
Try it out! How much time you'll save your team, by having the outages information close to them?