Outage in Xendit

GCash EWallets Down

Resolved Major

December 09, 2022 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Need to monitor Xendit outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Xendit, and never miss an outage again.
Start Free Trial

Outage Details

We are seeing intermittent timeouts on EWALLET for creation of charge requests - You will be able to initiate transactions, but will receive a SERVER_ERROR with a HTTP 500 response on a percent of requests. - First triggered at: 2022-12-09 10:10 WIB We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident: - Retry transactions for which a 500 error is received. - Reconciliation of the status of transactions after the incident will not be required.

Components affected

Xendit Gcash

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 12/09/2022 04:52AM

We have observed that the issue is resolved on our partner's end

INVESTIGATING over 1 year ago - at 12/09/2022 03:17AM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 12/09/2022 03:17AM

We are seeing intermittent timeouts on EWALLET for creation of charge requests

- You will be able to initiate transactions, but will receive a SERVER_ERROR with a HTTP 500 response on a percent of requests.
- First triggered at: 2022-12-09 10:10 WIB

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

- Retry transactions for which a 500 error is received.
- Reconciliation of the status of transactions after the incident will not be required.

Latest Xendit outages

Payouts Disruption in Philippines - 27 minutes ago

DIRECT_DEBIT UBP Philippines Disruption - about 2 hours ago

Payouts Disruption in Philippines - about 16 hours ago

VIRTUAL_ACCOUNT BNI Indonesia Disruption - about 22 hours ago

The easiest way to monitor Xendit and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook