Outage in Xendit

BNI VA Disruption

Resolved Major
June 02, 2023 - Started 11 months ago - Lasted 37 minutes
Official incident page

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Outage Details

Dear Merchants, We detected intermittent system disruption with one of our partner starting 14:30 We are currently in the process of investigating and coordinating with our partner to solve this issue and will keep this page updated as we learn more and restore this service. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident: - We recommend asking your end-users to use Virtual Accounts from non BNI banks during this period, if possible. Impact : - BNI VA Create and Update will intermittently fail - BNI VA Created during this time cannot be paid
Components affected
Xendit BNI
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/02/2023 08:28AM

Dear merchants,

This incident has been resolved.

Thank you

INVESTIGATING 11 months ago - at 06/02/2023 07:54AM

Dear Merchants,
We detected intermittent system disruption with one of our partner starting 14:30

We are currently in the process of investigating and coordinating with our partner to solve this issue and will keep this page updated as we learn more and restore this service.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:
- We recommend asking your end-users to use Virtual Accounts from non BNI banks during this period, if possible.

Impact :
- BNI VA Create and Update will intermittently fail
- BNI VA Created during this time cannot be paid

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