Outage in Xero Developer

Webhooks not delivering correctly

Resolved Minor

April 27, 2022 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue which is causing API webhook payloads to not be delivered correctly.

Components affected

Xero Developer Webhooks

Latest Updates ( sorted recent to last )

MONITORING almost 2 years ago - at 04/27/2022 12:31PM

Our team have released the fix and we are now seeing webhook payloads being delivered in the expected format. There may be delays on delivery whilst our systems recover.

IDENTIFIED almost 2 years ago - at 04/27/2022 12:23PM

The issue has been identified and we now have engineers working on a fix. Sorry for the inconvenience whilst this is being worked on.

INVESTIGATING almost 2 years ago - at 04/27/2022 11:30AM

We are currently investigating an issue which is causing API webhook payloads to not be delivered correctly.

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