Outage in Xero

XPM and AU Tax users unable to access clients and search

Resolved Minor
November 25, 2022 - Started over 1 year ago - Lasted about 8 hours
Official incident page

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Outage Details

We are aware customers may be unable to view and search for clients in XPM and AU Tax. Our team is investigating this with urgency. Status Last Reviewed: 7:12am UTC
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 11/25/2022 10:28AM

Our team has resolved the issue impacting customers trying to access clients and search in XPM and AU Tax. We apologise for any inconvenience this has caused.

Within 72 hours we’ll update this page with a brief summary.

MONITORING over 1 year ago - at 11/25/2022 08:23AM

Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 08:23 UTC

INVESTIGATING over 1 year ago - at 11/25/2022 02:52AM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 11/25/2022 02:51AM

We are aware customers may be unable to view and search for clients in XPM and AU Tax. Our team is investigating this with urgency.

Status Last Reviewed: 7:12am UTC

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