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Resolved On-Demand Deployment Completed (All Regions)
The latest release of xMatters On-Demand has been successfully deployed to all regions. For information about the fixes and updates in this release, refer to the Support Notes document at https://support.xmatters.com/hc/en-us/articles/360019493351 For information about features and updates to the mobile apps and xMatters API, check the Development Highlights for this quarter at https://support.xmatters.com/hc/en-us/articles/360018776612
Resolved Issue Discovered - Service disruption in North America
The xMatters monitoring tools have identified a potential issue with xMatters On-Demand for some clients located in North America where notifications may be delayed. We are currently investigating the issue, and will update as information becomes available. If you are also experiencing issues, or if you're not sure whether this issue impacts your service, please contact xMatters Client Assistance at https://support.xmatters.com/hc/en-us/requests/new - our support agents are waiting to help.
Resolved Issue Discovered - Service disruption with Conferencing in North America
The xMatters incident team have identified a potential issue with xMatters On-Demand for some clients located in the North America region. We are currently investigating an issue with conferencing where dialling into a conference via toll free number results in not being able to join the conference. Other methods such as dialling via toll number or receiving a call to join are not impacted. We will update as more information becomes available.
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