Is xMatters Down?

xMatters Status is Operational

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xMatters Outages

0 Outages in the last 7 days
0 Outages in the last 30 days
224 Days since last incident

Resolved Major Issue Discovered - Service disruption in All Regions – Multiple Services

xMatters monitoring tools have identified a potential issue with xMatters On-Demand for clients in All Regions. We are currently investigating the issue and will update as information becomes available. Please see incident details for specific services impacted. If you are also experiencing issues, or if you're not sure whether this issue impacts your service, please contact xMatters Client Assistance at https://support.xmatters.com/hc/en-us/requests/new - our support team is waiting to help.

7 months ago

Resolved Minor Issue Discovered - Service disruption in North American Region – Web User Interface

xMatters monitoring tools have identified a potential issue with the xMatters Web User Interface for some clients located in the North America region. We are currently investigating the issue and will update as information becomes available. If you are also experiencing issues, or if you're not sure whether this issue impacts your service, please contact xMatters Client Assistance at https://support.xmatters.com/hc/en-us/requests/new - our support agents are waiting to help

about 1 year ago

Resolved Minor On-Demand Deployment Completed (All Regions)

The latest release of xMatters On-Demand has been successfully deployed to all regions. For information about the fixes and updates in this release, refer to the Support Notes document at https://support.xmatters.com/hc/en-us/articles/360019493351 For information about features and updates to the mobile apps and xMatters API, check the Development Highlights for this quarter at https://support.xmatters.com/hc/en-us/articles/360018776612

over 3 years ago

Resolved Minor Issue Discovered - Service disruption in North America

The xMatters monitoring tools have identified a potential issue with xMatters On-Demand for some clients located in North America where notifications may be delayed. We are currently investigating the issue, and will update as information becomes available. If you are also experiencing issues, or if you're not sure whether this issue impacts your service, please contact xMatters Client Assistance at https://support.xmatters.com/hc/en-us/requests/new - our support agents are waiting to help.

almost 4 years ago

Resolved Minor Issue Discovered - Service disruption with Conferencing in North America

The xMatters incident team have identified a potential issue with xMatters On-Demand for some clients located in the North America region. We are currently investigating an issue with conferencing where dialling into a conference via toll free number results in not being able to join the conference. Other methods such as dialling via toll number or receiving a call to join are not impacted. We will update as more information becomes available.

over 4 years ago

xMatters Components Status

"I spend 2 hours trying to solve an issue and then realize it's due to an [EXTERNAL SERVICE] outage"
Every engineer at some point in time

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We monitor 24 hours a day, 7 days a week and will notify you if there is an incident. No more wasting time trying to figure out why something isn't working.

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Get instant notifications in your email, Slack, or Discord.

Keep track of scheduled maintenance

Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.

Set the notification level for each service

Configure which notifications you want to receive from each service. You can choose to receive notifications for all incidents, only critical incidents, or just display them on the dashboard.

Integrate with your current workflows

Using Zapier or Webhooks, you can easily integrate notifications into your processes.

Receive a Weekly Digest

Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.

Multiple Profiles

Create one profile for each of your teams. One Dashboard and specific Notifications settings for each team.

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Filter notifications by service components. You can opt to receive notifications only when a specific component is affected.

For every team in your company

Engineering

Add another dimension (external systems) to your monitoring data and complement it with the external factors. Monitor the services your company relies on for the development experience. Don't waste time looking elsewhere, when it's an external outage.

Customer Support

Know before your clients tell you. Anticipate possible issues and make the necessary arrangements. Understand if your business is being impacted by outages in external services.

Marketing

One of your competitors is down? Maybe a good time to spread the word about your service.

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Frequently Asked Questions

Is xMatters down today?
xMatters seems to be up and running. We've updated the status 1 minute ago.
I'm having issues with xMatters, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when xMatters is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when xMatters has issues.
Why use IsDown?
We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account and choose one of the plans. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
Are we missing an integration?
Contact us, and we'll add it ASAP.

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