Is xMatters down?

xMatters current official status is Up and running

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xMatters Latest Stats, Incidents, and Reports

0
Incidents in the last 7 days
0
Incidents in the last 30 days
Reports in the last 12 hours

Resolved Major Issue Discovered - Service disruption in All Regions – Multiple Services

xMatters monitoring tools have identified a potential issue with xMatters On-Demand for clients in All Regions. We are currently investigating the issue and will update as information becomes available. Please see incident details for specific services impacted. If you are also experiencing issues, or if you're not sure whether this issue impacts your service, please contact xMatters Client Assistance at https://support.xmatters.com/hc/en-us/requests/new - our support team is waiting to help.

Resolved Minor Issue Discovered - Service disruption in North American Region – Web User Interface

xMatters monitoring tools have identified a potential issue with the xMatters Web User Interface for some clients located in the North America region. We are currently investigating the issue and will update as information becomes available. If you are also experiencing issues, or if you're not sure whether this issue impacts your service, please contact xMatters Client Assistance at https://support.xmatters.com/hc/en-us/requests/new - our support agents are waiting to help

Resolved Minor On-Demand Deployment Completed (All Regions)

The latest release of xMatters On-Demand has been successfully deployed to all regions. For information about the fixes and updates in this release, refer to the Support Notes document at https://support.xmatters.com/hc/en-us/articles/360019493351 For information about features and updates to the mobile apps and xMatters API, check the Development Highlights for this quarter at https://support.xmatters.com/hc/en-us/articles/360018776612

about 3 years ago Official incident report

Resolved Minor Issue Discovered - Service disruption in North America

The xMatters monitoring tools have identified a potential issue with xMatters On-Demand for some clients located in North America where notifications may be delayed. We are currently investigating the issue, and will update as information becomes available. If you are also experiencing issues, or if you're not sure whether this issue impacts your service, please contact xMatters Client Assistance at https://support.xmatters.com/hc/en-us/requests/new - our support agents are waiting to help.

over 3 years ago Official incident report

Resolved Minor Issue Discovered - Service disruption with Conferencing in North America

The xMatters incident team have identified a potential issue with xMatters On-Demand for some clients located in the North America region. We are currently investigating an issue with conferencing where dialling into a conference via toll free number results in not being able to join the conference. Other methods such as dialling via toll number or receiving a call to join are not impacted. We will update as more information becomes available.

about 4 years ago Official incident report

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Monitor scheduled maintenances

Never be caught off guard again, with unexpected maintenance from your services. Access to a feed of the next scheduled maintenances.

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Set up what notifications you want to get by service. You can choose to receive notifications for all the incidents, only for critical ones, or just have them in the dashboard.

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FAQ

Is xMatters down?
xMatters seems to be up and running. We're updating the status regularly.
I'm having issues with xMatters, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when xMatters is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you an email, Slack, or Discord in real-time when xMatters has issues.
Why IsDown?
We want to keep you updated on the status of the services that impact your company. You get a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service.
How can I pay for a subscription?
You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
You are missing one of the services I use. Can you add it?
Sure thing! Just contact us, and we'll add it ASAP. Some services are more straightforward to add than others, but we're going to work to find the best solution.

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